# API

**URL:** https://community.sendbird.com/c/sendbird-chat/chat-api/31.md

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## [About the API category](https://community.sendbird.com/t/about-the-api-category/194)

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**Author:** [@Sendbird](https://community.sendbird.com/u/Sendbird)\
**Replies:** 0\
**Last updated:** [April 17, 2020, 6:48am UTC](https://community.sendbird.com/t/about-the-api-category/194 "2020-04-17T06:48:33Z")

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(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer d…

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## [How can be used send\_stream API?](https://community.sendbird.com/t/how-can-be-used-send-stream-api/11344)

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**Author:** [@Radka\_Dimitrova](https://community.sendbird.com/u/Radka_Dimitrova)\
**Replies:** 1\
**Last updated:** [August 14, 2026, 9:36am UTC](https://community.sendbird.com/t/how-can-be-used-send-stream-api/11344 "2026-08-14T09:36:02Z")

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We use a chatbot built on a different AI platform. We use Sendbird channels to store our conversations, and we would like to deliver the chatbot’s streamed responses into these channels. When calling the following endpo…

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## [Not getting title in notification payload in default templete](https://community.sendbird.com/t/not-getting-title-in-notification-payload-in-default-templete/11299)

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**Author:** [@Minh\_Le](https://community.sendbird.com/u/Minh_Le)\
**Replies:** 0\
**Last updated:** [March 5, 2026, 9:03am UTC](https://community.sendbird.com/t/not-getting-title-in-notification-payload-in-default-templete/11299 "2026-03-05T09:03:04Z")

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\[Problem/Question\] We have configured {channel\_name} in the Push Notification Content Template. However, when the app is receiving the notifications, the OS receives title: null in the FCM notification payload \[SDK Ve…

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## [Add support for Android 15 16kb page size(plus workaround)](https://community.sendbird.com/t/add-support-for-android-15-16kb-page-size-plus-workaround/10539)

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**Author:** [@Gil\_Goldzweig\_Goldbaum](https://community.sendbird.com/u/Gil_Goldzweig_Goldbaum)\
**Replies:** 4\
**Last updated:** [September 18, 2025, 4:48am UTC](https://community.sendbird.com/t/add-support-for-android-15-16kb-page-size-plus-workaround/10539 "2025-09-18T04:48:50Z")

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\[Problem/Question\] As part of the migration guide to Android 15, All native code must be compiled with 16kb page size. This SDK uses conscrypt-android-2.2.1 Luckily, there is a new version that added the fix: google/…

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## [Created Tickets but Unable to see in the UI](https://community.sendbird.com/t/created-tickets-but-unable-to-see-in-the-ui/11206)

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**Author:** [@chandu.aki](https://community.sendbird.com/u/chandu.aki)\
**Replies:** 0\
**Last updated:** [September 12, 2025, 6:37am UTC](https://community.sendbird.com/t/created-tickets-but-unable-to-see-in-the-ui/11206 "2025-09-12T06:37:17Z")

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\[Problem/Question\] Created Tickets but Unable to see in the UI \[SDK Version\] I am using the API \[Reproduction Steps\]Try this code import requests import json import os from dotenv import load\_dotenv load\_dotenv()…

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## [Is it possible to send a file and message together (like Google Chat) ?](https://community.sendbird.com/t/is-it-possible-to-send-a-file-and-message-together-like-google-chat/11152)

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**Author:** [@Nguyen\_Thomas](https://community.sendbird.com/u/Nguyen_Thomas)\
**Replies:** 0\
**Last updated:** [July 30, 2025, 9:17pm UTC](https://community.sendbird.com/t/is-it-possible-to-send-a-file-and-message-together-like-google-chat/11152 "2025-07-30T21:17:27Z")

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\[Problem/Question\] Is it possible to send both a file and a message together (like Google Chat) in a single Sendbird API call or SDK method? We’re trying to allow users to send a file with a message (caption) in one ac…

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## [Discrepancy in onChannelFrozen Event Triggering Between API and Dashboard](https://community.sendbird.com/t/discrepancy-in-onchannelfrozen-event-triggering-between-api-and-dashboard/11066)

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**Author:** [@kang](https://community.sendbird.com/u/kang)\
**Replies:** 0\
**Last updated:** [July 2, 2025, 9:54am UTC](https://community.sendbird.com/t/discrepancy-in-onchannelfrozen-event-triggering-between-api-and-dashboard/11066 "2025-07-02T09:54:03Z")

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\[Problem/Question\] When freezing an Open Channel using the Sendbird Platform API, the onChannelFrozen event is not triggered on client applications. However, when freezing the same channel via the Sendbird Dashboard (by…

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## [Sendbird Bots do not call the webhook](https://community.sendbird.com/t/sendbird-bots-do-not-call-the-webhook/11051)

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**Author:** [@Kenneth\_Lim](https://community.sendbird.com/u/Kenneth_Lim)\
**Replies:** 1\
**Last updated:** [June 26, 2025, 2:58pm UTC](https://community.sendbird.com/t/sendbird-bots-do-not-call-the-webhook/11051 "2025-06-26T14:58:05Z")

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\[Problem/Question\] We’ve set up a sendbird bot pointing to an ngrok endpoint on a local device. Upon a user message, we see the message appear in the chat, the global chat webhook being called, but the bot’s webhook doe…

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## [Sendbird webhook whitelist IPs](https://community.sendbird.com/t/sendbird-webhook-whitelist-ips/11017)

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**Author:** [@hyuncho](https://community.sendbird.com/u/hyuncho)\
**Replies:** 0\
**Last updated:** [June 3, 2025, 9:23pm UTC](https://community.sendbird.com/t/sendbird-webhook-whitelist-ips/11017 "2025-06-03T21:23:25Z")

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Hi, Can someone provide me the Sendbird IPs for us to whitelist them for webhook purpose? Thanks.

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## [How to make bot’s messages not be ‘silent’](https://community.sendbird.com/t/how-to-make-bot-s-messages-not-be-silent/11002)

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**Author:** [@atsuto](https://community.sendbird.com/u/atsuto)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 2:04pm UTC](https://community.sendbird.com/t/how-to-make-bot-s-messages-not-be-silent/11002 "2025-05-27T14:04:57Z")

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Hi. I want to make make bot’s messages not be ‘silent’ as in past posts. Can I set it up myself with a Web Console or something? Could someone please support me?

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## [Adding chatbot to chat application?](https://community.sendbird.com/t/adding-chatbot-to-chat-application/10869)

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**Author:** [@caraids](https://community.sendbird.com/u/caraids)\
**Replies:** 0\
**Last updated:** [April 21, 2025, 3:25pm UTC](https://community.sendbird.com/t/adding-chatbot-to-chat-application/10869 "2025-04-21T15:25:56Z")

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I’m unable to find the option to create a chatbot in my application for sendbird chat. all the tutorials say its in the dashboard under chat however I do not see it? then when I created my bot programatically using postm…

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## [Duplicated invocation of webhooks](https://community.sendbird.com/t/duplicated-invocation-of-webhooks/10864)

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**Author:** [@seanlee](https://community.sendbird.com/u/seanlee)\
**Replies:** 1\
**Last updated:** [April 15, 2025, 11:38pm UTC](https://community.sendbird.com/t/duplicated-invocation-of-webhooks/10864 "2025-04-15T23:38:03Z")

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\[Problem/Question\] // Detailed description of issue. I’m using Sendbird webhook for triggering automated message. But from a week ago, the webhook is making multiple requests with same message, which results in the sen…

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## [Channel creation missing members](https://community.sendbird.com/t/channel-creation-missing-members/10803)

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**Author:** [@duyvo\_essos](https://community.sendbird.com/u/duyvo_essos)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 5:16pm UTC](https://community.sendbird.com/t/channel-creation-missing-members/10803 "2025-03-17T17:16:06Z")

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\[Problem/Question\] We have a platform for patients to talk to clinics that are our partners. Our patients can also talk directly to us for non-health related info (i.e. account questions, invoice,…) We have a default a…

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## [Programmatically retrieve master token](https://community.sendbird.com/t/programmatically-retrieve-master-token/10784)

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**Author:** [@duyvo\_essos](https://community.sendbird.com/u/duyvo_essos)\
**Replies:** 1\
**Last updated:** [March 13, 2025, 12:28am UTC](https://community.sendbird.com/t/programmatically-retrieve-master-token/10784 "2025-03-13T00:28:57Z")

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\[Problem/Question\] Our workflow is that everytime a health clinic signs up on our platform, we create a Sendbird application for them. We then allow patients to chat with the clinics. In order to create a channel, we …

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## [My\_group\_channels not returning messages](https://community.sendbird.com/t/my-group-channels-not-returning-messages/10593)

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**Author:** [@seanlee](https://community.sendbird.com/u/seanlee)\
**Replies:** 4\
**Last updated:** [February 14, 2025, 10:07pm UTC](https://community.sendbird.com/t/my-group-channels-not-returning-messages/10593 "2025-02-14T22:07:27Z")

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\[Problem/Question\] // Detailed description of issue. I make a GET /v3/users/{user\_id}/my\_group\_channels call and get response like this. { ... "last\_message": { "present": true }, ... } I expect it to have much m…

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## [How to set \`auto accept\` when inviting a user to a channel?](https://community.sendbird.com/t/how-to-set-auto-accept-when-inviting-a-user-to-a-channel/10723)

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**Author:** [@seanlee](https://community.sendbird.com/u/seanlee)\
**Replies:** 4\
**Last updated:** [February 19, 2025, 7:18am UTC](https://community.sendbird.com/t/how-to-set-auto-accept-when-inviting-a-user-to-a-channel/10723 "2025-02-19T07:18:22Z")

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\[Problem/Question\] // Detailed description of issue. org.sendbird.client.ApiException: {“error”:true,“message”:“"invitation" not found.”,“code”:400201} // If problem, please fill out the below. If question, please dele…

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## [Slient message](https://community.sendbird.com/t/slient-message/10733)

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**Author:** [@seanlee](https://community.sendbird.com/u/seanlee)\
**Replies:** 0\
**Last updated:** [February 19, 2025, 1:23pm UTC](https://community.sendbird.com/t/slient-message/10733 "2025-02-19T13:23:14Z")

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\[Problem/Question\] // Detailed description of issue. When I trigger bot message, it appears as “silent” regardless of the configuration I set in the payload. Another issue is the number of times webhook is called. …

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## [How to fetch recently active group channels?](https://community.sendbird.com/t/how-to-fetch-recently-active-group-channels/10600)

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**Author:** [@Dehn\_Hunsworth](https://community.sendbird.com/u/Dehn_Hunsworth)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 1:37am UTC](https://community.sendbird.com/t/how-to-fetch-recently-active-group-channels/10600 "2025-02-05T01:37:05Z")

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\[Problem/Question\] As a part of a cron job we run on our end it would be very helpful to be able to get a list of all group channels with activity in the last x amount of time. Not seeing any routes that support this in…

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## [Distinct group chat](https://community.sendbird.com/t/distinct-group-chat/10583)

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**Author:** [@eoapps](https://community.sendbird.com/u/eoapps)\
**Replies:** 14\
**Last updated:** [February 5, 2025, 12:59am UTC](https://community.sendbird.com/t/distinct-group-chat/10583 "2025-02-05T00:59:04Z")

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Chat room session creation logic 1: General chat to users when taking a walk, Chat room session creation logic 2: Used goods transaction chat to users when trading used goods In the case of 2, enter custom data. If yo…

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## [Send message request return 400404 Platform API Error](https://community.sendbird.com/t/send-message-request-return-400404-platform-api-error/10566)

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**Author:** [@Wilson1245](https://community.sendbird.com/u/Wilson1245)\
**Replies:** 0\
**Last updated:** [January 27, 2025, 3:56pm UTC](https://community.sendbird.com/t/send-message-request-return-400404-platform-api-error/10566 "2025-01-27T15:56:09Z")

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@message\_router.get("/{channel\_url}", summary="列出message") async def get\_message(channel\_url: str): configuration = get\_configuration() # Enter a context with an instance of the API client with sendbird\_platf…

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## [Semi-Distinct Group Chat](https://community.sendbird.com/t/semi-distinct-group-chat/3138)

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**Author:** [@seths](https://community.sendbird.com/u/seths)\
**Replies:** 6\
**Last updated:** [January 7, 2025, 2:55am UTC](https://community.sendbird.com/t/semi-distinct-group-chat/3138 "2025-01-07T02:55:04Z")

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Our app consists of users and teams. Each user can be a part of multiple teams. We’d like users on a team to be able to start distinct chats with each other. So, each time a user on a team contacts an existing chat with…

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## [\`lastMessage\` returns \`null\` erroneously](https://community.sendbird.com/t/lastmessage-returns-null-erroneously/9647)

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**Author:** [@chrisflockhealth](https://community.sendbird.com/u/chrisflockhealth)\
**Replies:** 1\
**Last updated:** [December 2, 2024, 4:40pm UTC](https://community.sendbird.com/t/lastmessage-returns-null-erroneously/9647 "2024-12-02T16:40:49Z")

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\[Problem/Question\] I am trying to use this endpoint: GET https://api-{application\_id}.sendbird.com/v3/group\_channels (List group channels | Chat Platform API | Sendbird Docs) One thing I have noticed is that for a gr…

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## [Question About Bot's Group Channel Limitations](https://community.sendbird.com/t/question-about-bots-group-channel-limitations/10355)

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**Author:** [@kdkg0434](https://community.sendbird.com/u/kdkg0434)\
**Replies:** 0\
**Last updated:** [November 29, 2024, 5:23am UTC](https://community.sendbird.com/t/question-about-bots-group-channel-limitations/10355 "2024-11-29T05:23:26Z")

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Hello, We are currently using group\_channels in our service, and there is a new requirement to add a bot. From what I understand, individual users are limited to being part of up to 2,000 group\_channels. Does the same…

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## [Error: getaddrinfo ENOTFOUND after creating app via Organization API](https://community.sendbird.com/t/error-getaddrinfo-enotfound-after-creating-app-via-organization-api/10300)

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**Author:** [@Chad\_TFA](https://community.sendbird.com/u/Chad_TFA)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 8:58pm UTC](https://community.sendbird.com/t/error-getaddrinfo-enotfound-after-creating-app-via-organization-api/10300 "2024-11-15T20:58:58Z")

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After successfully creating an app via the Organization API, I’m getting Error: getaddrinfo ENOTFOUND when attempting to make a request to create a user via https://api-{APP\_ID}/v3/users As I’m typing this, I realized i…

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## [Group channel creation does work anymore after user creation](https://community.sendbird.com/t/group-channel-creation-does-work-anymore-after-user-creation/10140)

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**Author:** [@System\_Yumi](https://community.sendbird.com/u/System_Yumi)\
**Replies:** 2\
**Last updated:** [November 9, 2024, 2:42pm UTC](https://community.sendbird.com/t/group-channel-creation-does-work-anymore-after-user-creation/10140 "2024-11-09T14:42:41Z")

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\[Problem/Question\] Creation of GroupChannel doesn’t work anymore just after user creation. \[Reproduction Steps\] Create a user Create a group channel between this user and an other user Group channel has only one mem…

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## [What's the best way to deactivate a Sendbird Application in a way we could restore it if needed?](https://community.sendbird.com/t/whats-the-best-way-to-deactivate-a-sendbird-application-in-a-way-we-could-restore-it-if-needed/10099)

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**Author:** [@Chad\_TFA](https://community.sendbird.com/u/Chad_TFA)\
**Replies:** 1\
**Last updated:** [October 17, 2024, 10:59am UTC](https://community.sendbird.com/t/whats-the-best-way-to-deactivate-a-sendbird-application-in-a-way-we-could-restore-it-if-needed/10099 "2024-10-17T10:59:37Z")

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We’re setting up Sendbird to have unique applications for each of our organizations. In our use case, if an organization goes inactive, we’d love to be able to deactivate the application in some form. As far as I can tel…

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## [SMS/Email reminders](https://community.sendbird.com/t/sms-email-reminders/10064)

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**Author:** [@Pharmaplan2](https://community.sendbird.com/u/Pharmaplan2)\
**Replies:** 1\
**Last updated:** [October 17, 2024, 10:41am UTC](https://community.sendbird.com/t/sms-email-reminders/10064 "2024-10-17T10:41:15Z")

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We want to send reminders(email/sms) to users whenever a group is inactive for some duration let say 30 mins. Is there any api available to achieve this?

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## [500901 error at list group channel](https://community.sendbird.com/t/500901-error-at-list-group-channel/9637)

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**Author:** [@Hasang\_Jeong](https://community.sendbird.com/u/Hasang_Jeong)\
**Replies:** 4\
**Last updated:** [September 3, 2024, 3:36pm UTC](https://community.sendbird.com/t/500901-error-at-list-group-channel/9637 "2024-09-03T15:36:14Z")

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\[Problem/Question\] // Detailed description of issue. Have trouble when list group channel with query param ‘created\_after’ and ‘created\_before’. When time range increases, 500901 error response. In my case, if I set …

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## [Platform API: /my\_group\_channels does not return channels created with /group\_channels API](https://community.sendbird.com/t/platform-api-my-group-channels-does-not-return-channels-created-with-group-channels-api/8128)

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**Author:** [@cgsully](https://community.sendbird.com/u/cgsully)\
**Replies:** 4\
**Last updated:** [August 29, 2023, 5:44am UTC](https://community.sendbird.com/t/platform-api-my-group-channels-does-not-return-channels-created-with-group-channels-api/8128 "2023-08-29T05:44:20Z")

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\[Problem/Question\] I am creating a new channel with 2 users (distinct channel) on my server using the platform API. The channel seems to be created successfully. But later then I try to get the channels for the current…

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## [특정채널에만 create announcement를 하려고 하는데 super group channel일시에는 target\_channels가 동작하지 않습니다](https://community.sendbird.com/t/create-announcement-super-group-channel-target-channels/9862)

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**Author:** [@beom](https://community.sendbird.com/u/beom)\
**Replies:** 0\
**Last updated:** [August 1, 2024, 5:43am UTC](https://community.sendbird.com/t/create-announcement-super-group-channel-target-channels/9862 "2024-08-01T05:43:49Z")

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\[Problem/Question\] 일반 group channel에서는 target\_channels에 한개의 채널url을 입력시에 target channel count 1가 정상적으로 내려오고 channel에 노출되는것도 확인됐지만, supergroup channel에서 target\_channels에 한개의 채널url을 입력시에 create announcement할시에는 target c…

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