# API

**URL:** https://community.sendbird.com/c/sendbird-chat/chat-api/31.md?page=1

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**Page:** 2

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## [Got error when create application from the api](https://community.sendbird.com/t/got-error-when-create-application-from-the-api/9659)

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**Author:** [@Dhrumil\_Gor](https://community.sendbird.com/u/Dhrumil_Gor)\
**Replies:** 2\
**Last updated:** [June 17, 2024, 10:05am UTC](https://community.sendbird.com/t/got-error-when-create-application-from-the-api/9659 "2024-06-17T10:05:37Z")

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Create application with API not working - getting 403 error My code as a below curl --location ‘https://gate.sendbird.com/api/v2/applications’ –header ‘Api-Token: XYZ’ –header ‘Content-Type: application/json’ –da…

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## [Channel is deleted after removing all users](https://community.sendbird.com/t/channel-is-deleted-after-removing-all-users/1751)

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**Author:** [@rodolfo-sevilhano](https://community.sendbird.com/u/rodolfo-sevilhano)\
**Replies:** 8\
**Last updated:** [June 12, 2024, 6:14am UTC](https://community.sendbird.com/t/channel-is-deleted-after-removing-all-users/1751 "2024-06-12T06:14:21Z")

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Hi, I’m facing this issue using the Sendbird API. When I remove all users from a group channel, the channel is deleted automatically. Is this a bug or something that can be configured?

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## [Creating broadcast or read-only channels](https://community.sendbird.com/t/creating-broadcast-or-read-only-channels/9636)

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**Author:** [@graemetrotts](https://community.sendbird.com/u/graemetrotts)\
**Replies:** 0\
**Last updated:** [June 6, 2024, 1:53pm UTC](https://community.sendbird.com/t/creating-broadcast-or-read-only-channels/9636 "2024-06-06T13:53:32Z")

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\[Problem/Question\] We have a need to create channels which can only be posted in by admins and all other users have read only access. Have seen from the docs a feature exits for Broadcast channels but looking through th…

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## [Retrieve Member Push Notification Settings on group\_channel\_message\_send Web Hook](https://community.sendbird.com/t/retrieve-member-push-notification-settings-on-group-channel-message-send-web-hook/9356)

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**Author:** [@TGuy](https://community.sendbird.com/u/TGuy)\
**Replies:** 4\
**Last updated:** [June 6, 2024, 7:42am UTC](https://community.sendbird.com/t/retrieve-member-push-notification-settings-on-group-channel-message-send-web-hook/9356 "2024-06-06T07:42:08Z")

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\[Problem/Question\] We are managing our own Push notifications. As we have our own notification system and need the badge counts to match up. We use Web hooks when a message is sent to fire off push notifications.…

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## [Pagination problem when using metadata\_order\_key](https://community.sendbird.com/t/pagination-problem-when-using-metadata-order-key/9620)

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**Author:** [@Hasang\_Jeong](https://community.sendbird.com/u/Hasang_Jeong)\
**Replies:** 0\
**Last updated:** [June 4, 2024, 5:25am UTC](https://community.sendbird.com/t/pagination-problem-when-using-metadata-order-key/9620 "2024-06-04T05:25:32Z")

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\[Problem/Question\] // Detailed description of issue. When using list-group-channel API with parameters ‘order’ and ‘metadata\_order\_key’, pagination does not seem to work properly. With those parameter and token, api r…

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## [Webhook for group\_channels:reaction\_add not working for admin or system messages](https://community.sendbird.com/t/webhook-for-group-channels-reaction-add-not-working-for-admin-or-system-messages/9582)

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**Author:** [@Abhinav\_Pandey](https://community.sendbird.com/u/Abhinav_Pandey)\
**Replies:** 0\
**Last updated:** [May 27, 2024, 10:12am UTC](https://community.sendbird.com/t/webhook-for-group-channels-reaction-add-not-working-for-admin-or-system-messages/9582 "2024-05-27T10:12:36Z")

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\[Problem/Question\] Webhook callback for group\_channels:reaction\_add and group\_channels:reaction\_delete is not working for admin or system messages and only working for user messages \[Reproduction Steps\] Try getting w…

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## [Cannot view network API created group chat in channel List](https://community.sendbird.com/t/cannot-view-network-api-created-group-chat-in-channel-list/5144)

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**Author:** [@Darshan](https://community.sendbird.com/u/Darshan)\
**Replies:** 1\
**Last updated:** [July 24, 2022, 11:34pm UTC](https://community.sendbird.com/t/cannot-view-network-api-created-group-chat-in-channel-list/5144 "2022-07-24T23:34:11Z")

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I created a 1-1 group channel using this API. Create a group channel | Chat Platform API | Sendbird Docs I used this sample sendbird group channel project. I updated the App id and UserID. Have verified they are corre…

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## [List number of unread messages for users](https://community.sendbird.com/t/list-number-of-unread-messages-for-users/9115)

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**Author:** [@Tomasz\_Tomczykiewicz](https://community.sendbird.com/u/Tomasz_Tomczykiewicz)\
**Replies:** 2\
**Last updated:** [March 8, 2024, 8:23am UTC](https://community.sendbird.com/t/list-number-of-unread-messages-for-users/9115 "2024-03-08T08:23:17Z")

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I want to know the number of unread per given users. There is an endpoint to get the number of unread messages per user Get number of unread messages | Chat Platform API | Sendbird Docs. The problem with it is that I hav…

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## [Webhook ip Addresses](https://community.sendbird.com/t/webhook-ip-addresses/7842)

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**Author:** [@lee.hanbin](https://community.sendbird.com/u/lee.hanbin)\
**Replies:** 2\
**Last updated:** [February 8, 2024, 10:46am UTC](https://community.sendbird.com/t/webhook-ip-addresses/7842 "2024-02-08T10:46:33Z")

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I Need IP Addresses of SendBird webhook servers, cause the security settings of my project. Where can I get / or how can I get that?

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## [API issue: Through the platform API, how do I remove a user from a group channel?](https://community.sendbird.com/t/api-issue-through-the-platform-api-how-do-i-remove-a-user-from-a-group-channel/9024)

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**Author:** [@Dan\_Palumbo](https://community.sendbird.com/u/Dan_Palumbo)\
**Replies:** 0\
**Last updated:** [February 7, 2024, 9:21pm UTC](https://community.sendbird.com/t/api-issue-through-the-platform-api-how-do-i-remove-a-user-from-a-group-channel/9024 "2024-02-07T21:21:28Z")

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\[Problem/Question\] How do I remove a user from a channel via the platform API? The docs don’t seem to have this, and the bot says To remove a user from a group channel through the Sendbird Platform API, you would typic…

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## [Does user\_id have specific format?](https://community.sendbird.com/t/does-user-id-have-specific-format/8967)

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**Author:** [@Eueddem\_Kim](https://community.sendbird.com/u/Eueddem_Kim)\
**Replies:** 2\
**Last updated:** [January 26, 2024, 5:05pm UTC](https://community.sendbird.com/t/does-user-id-have-specific-format/8967 "2024-01-26T17:05:01Z")

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\[Question\] Hello, I’d like to filter out Sendbird user ids from a random pile of strings. (please don’t ask why I need this ;D) - so, when you create an user by calling platform API’s /users, does returned user\_id have…

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## [Webhook Signature Validation Issue Python](https://community.sendbird.com/t/webhook-signature-validation-issue-python/2423)

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**Author:** [@Vijay](https://community.sendbird.com/u/Vijay)\
**Replies:** 8\
**Last updated:** [January 16, 2024, 1:40pm UTC](https://community.sendbird.com/t/webhook-signature-validation-issue-python/2423 "2024-01-16T13:40:08Z")

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I am trying to verify the x-sendbird-signature in a webhook request using python. I have followed the documentation but signature I am generating is different from what I have received via webhook. Webhook Header POST …

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## [How to do it (disable custom actions and hide user data)](https://community.sendbird.com/t/how-to-do-it-disable-custom-actions-and-hide-user-data/8838)

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**Author:** [@Tomasz\_Tomczykiewicz](https://community.sendbird.com/u/Tomasz_Tomczykiewicz)\
**Replies:** 0\
**Last updated:** [January 4, 2024, 12:13pm UTC](https://community.sendbird.com/t/how-to-do-it-disable-custom-actions-and-hide-user-data/8838 "2024-01-04T12:13:55Z")

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I’m looking for features: Disabling or not showing custom actions for specific user? Hiding user data for specific user. For example, I have a chat with two persons: A and B. I want to achieve that person A can see per…

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## [Is possible to filter list of channel by multiple metadata\_key](https://community.sendbird.com/t/is-possible-to-filter-list-of-channel-by-multiple-metadata-key/8794)

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**Author:** [@Ph\_m\_Quang\_Huy](https://community.sendbird.com/u/Ph_m_Quang_Huy)\
**Replies:** 0\
**Last updated:** [December 25, 2023, 8:49am UTC](https://community.sendbird.com/t/is-possible-to-filter-list-of-channel-by-multiple-metadata-key/8794 "2023-12-25T08:49:45Z")

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Hi all, I need to filter a channel list by multiple metadata\_key I followed this docs https://sendbird.com/docs/chat/platform-api/v3/channel/listing-channels-in-an-application/list-group-channels Thanks

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## [Platform API Send message api require\_auth parameter is not working](https://community.sendbird.com/t/platform-api-send-message-api-require-auth-parameter-is-not-working/8638)

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**Author:** [@Co\_jobs](https://community.sendbird.com/u/Co_jobs)\
**Replies:** 12\
**Last updated:** [December 19, 2023, 5:59am UTC](https://community.sendbird.com/t/platform-api-send-message-api-require-auth-parameter-is-not-working/8638 "2023-12-19T05:59:01Z")

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\[Problem/Question\] The value require\_auth=true is not applied when sending a file message via the Send message API in the Platform API. Q1. Do I need to enable something like security settings in the dashboard to use t…

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## ["custom\_type" field isn't filled when using Platform API endpoint /users/{userId}/ban](https://community.sendbird.com/t/custom-type-field-isnt-filled-when-using-platform-api-endpoint-users-userid-ban/8759)

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**Author:** [@L00twig](https://community.sendbird.com/u/L00twig)\
**Replies:** 0\
**Last updated:** [December 16, 2023, 2:24pm UTC](https://community.sendbird.com/t/custom-type-field-isnt-filled-when-using-platform-api-endpoint-users-userid-ban/8759 "2023-12-16T14:24:28Z")

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The response I receive when querying the “banned channels for user” endpoint (https://sendbird.com/docs/chat/platform-api/v3/moderation/listing-banned-users/list-channels-where-a-user-is-banned) does not populate the cus…

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## [Please help me adjust the bot to non-silent mode](https://community.sendbird.com/t/please-help-me-adjust-the-bot-to-non-silent-mode/8720)

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**Author:** [@GuangYu](https://community.sendbird.com/u/GuangYu)\
**Replies:** 0\
**Last updated:** [December 11, 2023, 1:28am UTC](https://community.sendbird.com/t/please-help-me-adjust-the-bot-to-non-silent-mode/8720 "2023-12-11T01:28:04Z")

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I found on the board that I need help from your engineers. I replied to a message saying that I also need this adjustment. I also sent private messages to several engineers, but no one responded to me.

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## [Help with authenticating webhook signature](https://community.sendbird.com/t/help-with-authenticating-webhook-signature/989)

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**Author:** [@jhnbkr](https://community.sendbird.com/u/jhnbkr)\
**Replies:** 13\
**Last updated:** [November 25, 2023, 3:35pm UTC](https://community.sendbird.com/t/help-with-authenticating-webhook-signature/989 "2023-11-25T15:35:44Z")

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I am having some issues generating a signature that matches the x-sendbird-signature header of a webhook request. The webhook documentation is being used as reference. Hopefully another set of eyes can help resolve this. …

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## [Got code 400108 error on migrating the data](https://community.sendbird.com/t/got-code-400108-error-on-migrating-the-data/8597)

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**Author:** [@Ph\_m\_Quang\_Huy](https://community.sendbird.com/u/Ph_m_Quang_Huy)\
**Replies:** 2\
**Last updated:** [November 17, 2023, 12:42pm UTC](https://community.sendbird.com/t/got-code-400108-error-on-migrating-the-data/8597 "2023-11-17T12:42:58Z")

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\[Problem\] I got error when migrating data follow by below docs { “error”: true, “message”: “Not authorized. "Migration is not allowed.".”, “code”: 400108 } Can anyone help me resolve this problem

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## [Possible to change content/text of sent automated (admin) messages](https://community.sendbird.com/t/possible-to-change-content-text-of-sent-automated-admin-messages/4679)

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**Author:** [@vibonacci](https://community.sendbird.com/u/vibonacci)\
**Replies:** 5\
**Last updated:** [November 3, 2023, 6:35pm UTC](https://community.sendbird.com/t/possible-to-change-content-text-of-sent-automated-admin-messages/4679 "2023-11-03T18:35:34Z")

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Under the dashboard, you can enable certain very useful automated messages. Is it possible to change the contents of the sent string? On a side note, I notice in the docs a section for auto event messages was added. …

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## [Downloading file](https://community.sendbird.com/t/downloading-file/8406)

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**Author:** [@Abenezer](https://community.sendbird.com/u/Abenezer)\
**Replies:** 2\
**Last updated:** [October 12, 2023, 1:17pm UTC](https://community.sendbird.com/t/downloading-file/8406 "2023-10-12T13:17:24Z")

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is there a way to download file from a message using platform api? i am trying to access the files in a webhook

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## [Auto-deletion policy setting](https://community.sendbird.com/t/auto-deletion-policy-setting/8275)

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**Author:** [@ELAND](https://community.sendbird.com/u/ELAND)\
**Replies:** 1\
**Last updated:** [September 18, 2023, 5:07am UTC](https://community.sendbird.com/t/auto-deletion-policy-setting/8275 "2023-09-18T05:07:50Z")

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\[Problem/Question\] I would like to check the document on setting the auto-deletion policy. I couldn’t find it in channel management in the platform API. We plan to use the Enterprise plan starting in November. If there …

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## [Issue getting auto image moderation to work](https://community.sendbird.com/t/issue-getting-auto-image-moderation-to-work/7753)

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**Author:** [@Tsah\_Weiss1](https://community.sendbird.com/u/Tsah_Weiss1)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 10:23am UTC](https://community.sendbird.com/t/issue-getting-auto-image-moderation-to-work/7753 "2023-09-12T10:23:30Z")

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\[Problem/Question\] Hi, I’ve tried to activate auto image moderation via the platform API. I’m doing PUT “…/applications/settings\_global” with data { “custom\_type”: MY\_TYPE, “image\_moderation”: { “type”: 1, “limits…

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## [Exceeded Monthly Quota for Peak Concurrent Connections on Developer Account – How to Manually Disconnect](https://community.sendbird.com/t/exceeded-monthly-quota-for-peak-concurrent-connections-on-developer-account-how-to-manually-disconnect/8081)

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**Author:** [@Luka\_Nikolic](https://community.sendbird.com/u/Luka_Nikolic)\
**Replies:** 1\
**Last updated:** [August 29, 2023, 7:27am UTC](https://community.sendbird.com/t/exceeded-monthly-quota-for-peak-concurrent-connections-on-developer-account-how-to-manually-disconnect/8081 "2023-08-29T07:27:09Z")

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\[Problem/Question\] I’m currently using a Developer Account to integrate Sendbird chat into my web application (FastAPI). While doing local tests, I have inadvertently exceeded my monthly quota for peak concurrent connec…

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## [Export API](https://community.sendbird.com/t/export-api/8110)

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**Author:** [@adil\_badil](https://community.sendbird.com/u/adil_badil)\
**Replies:** 1\
**Last updated:** [August 28, 2023, 5:05am UTC](https://community.sendbird.com/t/export-api/8110 "2023-08-28T05:05:49Z")

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I collecting data from Export API, and some time I receive wrong dates like “2037-01-01” , Is it possible that sendbird sends wrong data?

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## [How to manage APNs .p8 file on ECS](https://community.sendbird.com/t/how-to-manage-apns-p8-file-on-ecs/8015)

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**Author:** [@Ben\_Winters](https://community.sendbird.com/u/Ben_Winters)\
**Replies:** 1\
**Last updated:** [August 8, 2023, 4:38pm UTC](https://community.sendbird.com/t/how-to-manage-apns-p8-file-on-ecs/8015 "2023-08-08T16:38:40Z")

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Best practice/strategy for managing .p8 file for upload We have a multi-tenant app (Django on AWS) and as such we need to create a new Sendbird chat app when we create each new customer. To support push notifications we…

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## [Documentation for how polls are sent to Webhooks](https://community.sendbird.com/t/documentation-for-how-polls-are-sent-to-webhooks/7698)

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**Author:** [@cgraham](https://community.sendbird.com/u/cgraham)\
**Replies:** 6\
**Last updated:** [July 31, 2023, 1:51pm UTC](https://community.sendbird.com/t/documentation-for-how-polls-are-sent-to-webhooks/7698 "2023-07-31T13:51:57Z")

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I can’t see any documentation of how poll details are sent to the group\_channel::message\_send webhook. I can see that webhook does give me a message ID I can lookup as a message (with include\_poll\_details set). Is the do…

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## [How can I filter LastMessage?](https://community.sendbird.com/t/how-can-i-filter-lastmessage/7860)

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**Author:** [@reallife](https://community.sendbird.com/u/reallife)\
**Replies:** 5\
**Last updated:** [July 27, 2023, 8:48am UTC](https://community.sendbird.com/t/how-can-i-filter-lastmessage/7860 "2023-07-27T08:48:52Z")

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\[Problem/Question\] When I get list of channel, I want to filter each channel’s lastMessage. I don’t want to show AdminMessage as lastMessage. Is there any way to filter this?

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## [How to add dynamically add product of interest to message thread](https://community.sendbird.com/t/how-to-add-dynamically-add-product-of-interest-to-message-thread/7877)

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**Author:** [@Jack\_T](https://community.sendbird.com/u/Jack_T)\
**Replies:** 4\
**Last updated:** [July 25, 2023, 5:19pm UTC](https://community.sendbird.com/t/how-to-add-dynamically-add-product-of-interest-to-message-thread/7877 "2023-07-25T17:19:31Z")

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Hi there, I can’t seem to find information about this topic, so decided to post here. I run a marketplace and I use sendbird for our DMs. Here’s what I’m trying to solve: customers frequently will message a vendor and …

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## [AI chatBot by using sdk or api](https://community.sendbird.com/t/ai-chatbot-by-using-sdk-or-api/7861)

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**Author:** [@GYEONGSEOP\_KIM](https://community.sendbird.com/u/GYEONGSEOP_KIM)\
**Replies:** 1\
**Last updated:** [July 17, 2023, 3:27am UTC](https://community.sendbird.com/t/ai-chatbot-by-using-sdk-or-api/7861 "2023-07-17T03:27:10Z")

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AI chatBot by using sdk or api // Detailed description of issue. I want to use AI chatBot by using sdk or api, Opposition to ‘AI chatbot management’ Is there an sdk or api to directly ask questions to the AI ​​chatBo…

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