# iOS

**URL:** https://community.sendbird.com/c/sendbird-voicevideo-calls/ios/21.md

[Latest](https://community.sendbird.com/latest.md) · [Categories](https://community.sendbird.com/categories.md) · [Tags](https://community.sendbird.com/tags.md)

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## [About the iOS category](https://community.sendbird.com/t/about-the-ios-category/186)

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**Author:** [@Sendbird](https://community.sendbird.com/u/Sendbird)\
**Replies:** 0\
**Last updated:** [April 16, 2020, 9:04pm UTC](https://community.sendbird.com/t/about-the-ios-category/186 "2020-04-16T21:04:01Z")

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(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer d…

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## [Missing dsym file WebRTC.framework](https://community.sendbird.com/t/missing-dsym-file-webrtc-framework/11207)

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**Author:** [@Amit\_Garg](https://community.sendbird.com/u/Amit_Garg)\
**Replies:** 0\
**Last updated:** [September 12, 2025, 9:14am UTC](https://community.sendbird.com/t/missing-dsym-file-webrtc-framework/11207 "2025-09-12T09:14:01Z")

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\[Problem/Question\] Unable to upload app to appstore integrated with SendBirdCalls due to SendBirdWebRTC (WebRTC) dsym is missing \[SDK Version\] SendBirdCalls : 1.10.22 SendBirdWebRTC: 1.8.1 \[Reproduction Steps\] In…

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## [Issue Delivering VoIP and Standard Push Notifications on iOS](https://community.sendbird.com/t/issue-delivering-voip-and-standard-push-notifications-on-ios/11000)

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**Author:** [@VladO](https://community.sendbird.com/u/VladO)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 8:14am UTC](https://community.sendbird.com/t/issue-delivering-voip-and-standard-push-notifications-on-ios/11000 "2025-05-27T08:14:47Z")

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\[Problem/Question\] // Detailed description of issue. We’re experiencing issues with both VoIP and standard push notifications in our iOS app when using the Sendbird dashboard and direct calls api. When we attempt to …

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## [Problem setting up Sendbird calls for iOS in expo](https://community.sendbird.com/t/problem-setting-up-sendbird-calls-for-ios-in-expo/10792)

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**Author:** [@Dhruv\_Deora](https://community.sendbird.com/u/Dhruv_Deora)\
**Replies:** 0\
**Last updated:** [March 14, 2025, 6:35pm UTC](https://community.sendbird.com/t/problem-setting-up-sendbird-calls-for-ios-in-expo/10792 "2025-03-14T18:35:40Z")

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I have setup the Call SDK as given in the docs for react native in my expo project. Its working for android but is crashing as soon as the app opens for IOS. This maybe due to some missing native dependecy but i have tr…

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## [Crash from unhandled VoIP Notifications](https://community.sendbird.com/t/crash-from-unhandled-voip-notifications/10282)

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**Author:** [@sosthoff](https://community.sendbird.com/u/sosthoff)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 9:31pm UTC](https://community.sendbird.com/t/crash-from-unhandled-voip-notifications/10282 "2024-11-07T21:31:23Z")

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\[PKPushRegistry \_terminateAppIfThereAreUnhandledVoIPPushes\] () is executed by the OS because of unhandled VoIPPushes and thus the application terminated We have no other VoIP interaction in our application but through S…

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## [Call.user.profileUrl appears to be always empty](https://community.sendbird.com/t/call-user-profileurl-appears-to-be-always-empty/10072)

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**Author:** [@sosthoff](https://community.sendbird.com/u/sosthoff)\
**Replies:** 2\
**Last updated:** [September 20, 2024, 11:25pm UTC](https://community.sendbird.com/t/call-user-profileurl-appears-to-be-always-empty/10072 "2024-09-20T23:25:18Z")

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\[Problem/Question\] // Detailed description of issue. when receiving a call via SendBirdCall.getCall(forUUID: action.callUUID) in public func provider(\_ provider: CXProvider, perform action: CXAnswerCallAction) {of my C…

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## [SendBird Direct Call connection is not established](https://community.sendbird.com/t/sendbird-direct-call-connection-is-not-established/9878)

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**Author:** [@Anil](https://community.sendbird.com/u/Anil)\
**Replies:** 4\
**Last updated:** [August 13, 2024, 5:46am UTC](https://community.sendbird.com/t/sendbird-direct-call-connection-is-not-established/9878 "2024-08-13T05:46:59Z")

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I’m experiencing issues with the SendBird Video call functionality in the demo sample application. Here are the details: Account ID: FE762E51-1598-44C2-8D43-A6056582C124 Caller: ReshuDoctor1 Calle: ReshuPatient1 The…

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## [Inconsistent VoIP notifications](https://community.sendbird.com/t/inconsistent-voip-notifications/9285)

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**Author:** [@festersson](https://community.sendbird.com/u/festersson)\
**Replies:** 9\
**Last updated:** [May 23, 2024, 5:57am UTC](https://community.sendbird.com/t/inconsistent-voip-notifications/9285 "2024-05-23T05:57:26Z")

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\[Problem/Question\] // Detailed description of issue. I am using the ios quickstart sample project(GitHub - sendbird/quickstart-calls-directcall-ios: iOS sample for Direct Call of Sendbird Calls, guiding you to build a …

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## [DirectCall startRecording Error](https://community.sendbird.com/t/directcall-startrecording-error/9560)

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**Author:** [@brownsoo](https://community.sendbird.com/u/brownsoo)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 12:19am UTC](https://community.sendbird.com/t/directcall-startrecording-error/9560 "2024-05-22T00:19:04Z")

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\[Problem/Question\] 음성 녹음을 시작할 때 크래시 오류가 납니다. 아래는 DirectCall::startRecording 함수에서 발생하는 오류 내용입니다. \*\*\* -\[AVAssetWriterInput initWithMediaType:outputSettings:sourceFormatHint:\] Invalid value 0.00 for AVSampleRateKey; samp…

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## [Crash Report](https://community.sendbird.com/t/crash-report/9298)

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**Author:** [@Karl\_Styner](https://community.sendbird.com/u/Karl_Styner)\
**Replies:** 2\
**Last updated:** [April 18, 2024, 12:24pm UTC](https://community.sendbird.com/t/crash-report/9298 "2024-04-18T12:24:04Z")

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Crashlytics - Stack trace Application: com.iscreammedia.app.hiclass.ios Platform: apple Version: 1.21.11 (14) Issue: d17e1df686870411b1cefa93cbf122de Session: fe800e3547ce44cdbc996c654df8c798\_DNE\_8\_v2 Date: Mon Apr 01 20…

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## [PiP Support](https://community.sendbird.com/t/pip-support/9271)

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**Author:** [@Vishal\_Kale](https://community.sendbird.com/u/Vishal_Kale)\
**Replies:** 1\
**Last updated:** [March 27, 2024, 11:44am UTC](https://community.sendbird.com/t/pip-support/9271 "2024-03-27T11:44:15Z")

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\[Problem/Question\] I want to implement PiP for sendbird video call when my app is minimized. I tried couple of ways but I am not able to access video layer of SendBirdVideoView. Please let me know if it is even possible…

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## [How to output speaker sound of sendbird call ios?](https://community.sendbird.com/t/how-to-output-speaker-sound-of-sendbird-call-ios/9249)

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**Author:** [@Long\_Tran](https://community.sendbird.com/u/Long_Tran)\
**Replies:** 0\
**Last updated:** [March 25, 2024, 10:04am UTC](https://community.sendbird.com/t/how-to-output-speaker-sound-of-sendbird-call-ios/9249 "2024-03-25T10:04:12Z")

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I am using sendbird-call-ios (Calls iOS SDK), made a 1-to-1 call but can only hear the earpiece speaker. How to set output sound through main speaker instead of earpiece speaker? Hope someone can help me solve this pro…

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## [Issue with VOIP notifications](https://community.sendbird.com/t/issue-with-voip-notifications/4153)

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**Author:** [@Android\_MR\_Firebase](https://community.sendbird.com/u/Android_MR_Firebase)\
**Replies:** 4\
**Last updated:** [March 15, 2024, 6:11am UTC](https://community.sendbird.com/t/issue-with-voip-notifications/4153 "2024-03-15T06:11:37Z")

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i m facing issue in one to one video call, i am using deauthenticate function and unregister VOIP tokens on logout in my application, and when i try to call that deauthenticated user i am still receiving VOIP notificatio…

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## [Getting issue on accepting video call from VOIP when app is in terminated state](https://community.sendbird.com/t/getting-issue-on-accepting-video-call-from-voip-when-app-is-in-terminated-state/4161)

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**Author:** [@Android\_MR\_Firebase](https://community.sendbird.com/u/Android_MR_Firebase)\
**Replies:** 17\
**Last updated:** [February 28, 2024, 4:48am UTC](https://community.sendbird.com/t/getting-issue-on-accepting-video-call-from-voip-when-app-is-in-terminated-state/4161 "2024-02-28T04:48:59Z")

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Getting issue on accepting video call from VOIP notification when app is in terminated state/ Force Quit. When i accept the call from VOIP notification, the video call is getting failed for the first time, when i call…

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## ['didStartRinging' delegate method not working](https://community.sendbird.com/t/didstartringing-delegate-method-not-working/9095)

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**Author:** [@Drew](https://community.sendbird.com/u/Drew)\
**Replies:** 1\
**Last updated:** [February 23, 2024, 12:01am UTC](https://community.sendbird.com/t/didstartringing-delegate-method-not-working/9095 "2024-02-23T00:01:54Z")

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I am using Sendbird to place 1-1 calls in my SwiftUI app. For some reason no matter what I do I can’t get the ‘didStartRinging’ delegate method to be called. I’m using two physical iPad’s to test on. The use case for thi…

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## [Unable to integrate sendbird-calls-ios v1.4.0 package through SPM](https://community.sendbird.com/t/unable-to-integrate-sendbird-calls-ios-v1-4-0-package-through-spm/8833)

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**Author:** [@DaemonK](https://community.sendbird.com/u/DaemonK)\
**Replies:** 1\
**Last updated:** [January 9, 2024, 10:02pm UTC](https://community.sendbird.com/t/unable-to-integrate-sendbird-calls-ios-v1-4-0-package-through-spm/8833 "2024-01-09T22:02:53Z")

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\[Problem/Question\] // Detailed description of issue. Unable to integrate sendbird-calls-ios v 1.4.0 through SPM. It is throwing error: the package manifest at ‘/Package.swift’ cannot be accessed (/Package.swift does…

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## [In iOS, I can't receive incoming call.. (with mp4)](https://community.sendbird.com/t/in-ios-i-cant-receive-incoming-call-with-mp4/8305)

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**Author:** [@dudu](https://community.sendbird.com/u/dudu)\
**Replies:** 0\
**Last updated:** [September 20, 2023, 12:28am UTC](https://community.sendbird.com/t/in-ios-i-cant-receive-incoming-call-with-mp4/8305 "2023-09-20T00:28:34Z")

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\[Problem/Question\] in iOS, I can’t receive incoming call… I just download your AppStore app and try to make call with iphone (I also tried with Sample App) Here’s a situation Web Widget (dudu) iOS App (dndn) call …

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## [Swift Ios notification receive show inconsistent behaviour](https://community.sendbird.com/t/swift-ios-notification-receive-show-inconsistent-behaviour/7980)

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**Author:** [@Dato\_Barbaqadze](https://community.sendbird.com/u/Dato_Barbaqadze)\
**Replies:** 0\
**Last updated:** [August 3, 2023, 2:49am UTC](https://community.sendbird.com/t/swift-ios-notification-receive-show-inconsistent-behaviour/7980 "2023-08-03T02:49:46Z")

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I am implementing calls with flutter, therefore implementing the it separately for IOS and Android, but when I am trying to receive the notification of room invitation on IOS side, it shows inconsistent behaviour, meanin…

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## [iOS didCalleeReceiveDial never gets called](https://community.sendbird.com/t/ios-didcalleereceivedial-never-gets-called/7836)

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**Author:** [@Phillip](https://community.sendbird.com/u/Phillip)\
**Replies:** 0\
**Last updated:** [July 12, 2023, 11:01am UTC](https://community.sendbird.com/t/ios-didcalleereceivedial-never-gets-called/7836 "2023-07-12T11:01:49Z")

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\[Problem/Question\] The DirectCallDelegate method didCalleeReceiveDial never gets called on iOS. I’ve added the method to the quickstart project, called a user but the method never got called. The other ones did, for ex…

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## [SendBird Remote notification Payload nickname null](https://community.sendbird.com/t/sendbird-remote-notification-payload-nickname-null/7795)

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**Author:** [@Dave1812](https://community.sendbird.com/u/Dave1812)\
**Replies:** 0\
**Last updated:** [July 8, 2023, 8:59pm UTC](https://community.sendbird.com/t/sendbird-remote-notification-payload-nickname-null/7795 "2023-07-08T20:59:43Z")

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When retrieving the payload in the AppDelegate the nickname is null as the returned format is not a string, have a look: \[AnyHashable(“sendbird\_call”): { command = { “call\_type” = “direct\_call”; cmd = CALL; “de…

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## [네이티브 SendbirdCall, SendbirdChatSDK에서 알림 및 블루투스 전환문제](https://community.sendbird.com/t/sendbirdcall-sendbirdchatsdk/7286)

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**Author:** [@criscristoper](https://community.sendbird.com/u/criscristoper)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 8:41am UTC](https://community.sendbird.com/t/sendbirdcall-sendbirdchatsdk/7286 "2023-06-13T08:41:00Z")

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\[Problem/Question\] // Detailed description of issue. 안녕하세요. 현재 채팅과 콜기능을 사용하여 앱을 개발하고 있습니다. 우리는 다음과 같은 문의 사항이 있습니다. 그럼 답변 기다리겠습니다. 채팅 알림 푸시가 오지 않음 → 푸시 노티 연결관련 지원문서가 어디에 위치하고 있는지 확인 또는 가이드 예제 공유 필요 VoIP 연결시 보…

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## [Im Getting build issue](https://community.sendbird.com/t/im-getting-build-issue/5006)

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**Author:** [@Junaid\_Umer](https://community.sendbird.com/u/Junaid_Umer)\
**Replies:** 19\
**Last updated:** [May 8, 2023, 11:27am UTC](https://community.sendbird.com/t/im-getting-build-issue/5006 "2023-05-08T11:27:11Z")

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Failed to build module ‘SendBirdCalls’; this SDK is not supported by the compiler (the SDK is built with ‘Apple Swift version 5.6 (swiftlang-5.6.0.323.62 clang-1316.0.20.8)’, while this compiler is ‘Apple Swift version 5…

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## [Remote Notifications Localization](https://community.sendbird.com/t/remote-notifications-localization/7099)

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**Author:** [@Dave1812](https://community.sendbird.com/u/Dave1812)\
**Replies:** 0\
**Last updated:** [April 21, 2023, 2:46pm UTC](https://community.sendbird.com/t/remote-notifications-localization/7099 "2023-04-21T14:46:44Z")

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Everything working fine, but we are using Remote notifications for now and getting the push notification : " Missed call from {name} " how to localize it to the user preferred language? tried with AppDelegate when remot…

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## [Issue in receiving incoming calls](https://community.sendbird.com/t/issue-in-receiving-incoming-calls/1054)

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**Author:** [@Robert\_Havrisciuc](https://community.sendbird.com/u/Robert_Havrisciuc)\
**Replies:** 22\
**Last updated:** [April 20, 2023, 6:12pm UTC](https://community.sendbird.com/t/issue-in-receiving-incoming-calls/1054 "2023-04-20T18:12:33Z")

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Hi there, I’ve updated the SDK from 1.2.4 to 1.3.0 but the incoming calls are received only after I end the call on the caller’s device and the native incoming call screen appears on the callee’s device for 1-2 seconds …

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## [Call notification can take up to 30 seconds before been display](https://community.sendbird.com/t/call-notification-can-take-up-to-30-seconds-before-been-display/6737)

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**Author:** [@robinhooddevice](https://community.sendbird.com/u/robinhooddevice)\
**Replies:** 0\
**Last updated:** [March 9, 2023, 4:16am UTC](https://community.sendbird.com/t/call-notification-can-take-up-to-30-seconds-before-been-display/6737 "2023-03-09T04:16:19Z")

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\[Problem/Question\] We are facing an new issue on IOS device. When we are calling to an IOS device, the call notification took 20 to 30 seconds before behing displayed to the IOS device. As we are using a 30 seconds…

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## [WatchOS Support for sendbird](https://community.sendbird.com/t/watchos-support-for-sendbird/6663)

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**Author:** [@paulbc](https://community.sendbird.com/u/paulbc)\
**Replies:** 0\
**Last updated:** [February 28, 2023, 1:07am UTC](https://community.sendbird.com/t/watchos-support-for-sendbird/6663 "2023-02-28T01:07:14Z")

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Question In 2022, Apple released WatchOS 9 which includes full support for native VOIP applications on the Watch (see watchOS 9 - Apple Developer, the WWDC 2022 keynote, and Apple developer documentation). The express i…

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## [\[SendBirdIOS\] Unable to receive incoming call when my app is killed (or locked screen)](https://community.sendbird.com/t/sendbirdios-unable-to-receive-incoming-call-when-my-app-is-killed-or-locked-screen/6565)

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**Author:** [@Bui\_Tri\_Hieu](https://community.sendbird.com/u/Bui_Tri_Hieu)\
**Replies:** 0\
**Last updated:** [February 14, 2023, 10:21am UTC](https://community.sendbird.com/t/sendbirdios-unable-to-receive-incoming-call-when-my-app-is-killed-or-locked-screen/6565 "2023-02-14T10:21:35Z")

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I have a React Native app with native module sendbird to make video call, in iOS i can receive incoming calls when my app is in foreground and background, but cannot receive incoming calls when my app is killed. Sometime…

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## [Recording Voice](https://community.sendbird.com/t/recording-voice/844)

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**Author:** [@KyleB](https://community.sendbird.com/u/KyleB)\
**Replies:** 12\
**Last updated:** [December 6, 2022, 3:54am UTC](https://community.sendbird.com/t/recording-voice/844 "2022-12-06T03:54:42Z")

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Hi there, I’m building a healthcare app where we need to record voice as a compliance measure. I thought this was possible with Sendbird, but I’ve been testing the platform and can’t how this can be done?

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## [Is it possible that PIP(Picture In Picture) like UI is used in WhatsApp video calls?](https://community.sendbird.com/t/is-it-possible-that-pip-picture-in-picture-like-ui-is-used-in-whatsapp-video-calls/5748)

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**Author:** [@Soumya\_Ranjan](https://community.sendbird.com/u/Soumya_Ranjan)\
**Replies:** 6\
**Last updated:** [November 18, 2022, 3:08pm UTC](https://community.sendbird.com/t/is-it-possible-that-pip-picture-in-picture-like-ui-is-used-in-whatsapp-video-calls/5748 "2022-11-18T15:08:28Z")

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I want to use other features of the app while on voice/video calls, I am using Call Kit for handling calls and video calls mainly I am using a custom view controller and controls same as provided in the sample app by sen…

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## [Crash while video call @ WebRTC](https://community.sendbird.com/t/crash-while-video-call-webrtc/3977)

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**Author:** [@jserra](https://community.sendbird.com/u/jserra)\
**Replies:** 15\
**Last updated:** [October 18, 2022, 5:01pm UTC](https://community.sendbird.com/t/crash-while-video-call-webrtc/3977 "2022-10-18T17:01:41Z")

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ios 15.3.1 SendBirdCalls (1.9.2): SendBirdWebRTC (~\> 1.4.0) SendBirdSDK (3.0.238) SendBirdSyncManager (1.1.41): SendBirdSDK (~\> 3.0.236) SendBirdWebRTC (1.4.0) Hi, Our app start crashing at WEBRTC while making …

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