# iOS

**URL:** https://community.sendbird.com/c/sendbird-voicevideo-calls/ios/21.md?page=2

[Latest](https://community.sendbird.com/latest.md) · [Categories](https://community.sendbird.com/categories.md) · [Tags](https://community.sendbird.com/tags.md)

**Page:** 3

---

## [Library not loaded: @rpath/WebRTC.framework/WebRTC](https://community.sendbird.com/t/library-not-loaded-rpath-webrtc-framework-webrtc/520)

<div class="topic-metadata">

**Author:** [@GoNext\_Info\_Solution](https://community.sendbird.com/u/GoNext_Info_Solution)\
**Replies:** 16\
**Last updated:** [November 17, 2021, 7:18am UTC](https://community.sendbird.com/t/library-not-loaded-rpath-webrtc-framework-webrtc/520 "2021-11-17T07:18:33Z")

</div>

I tried all your brew steps. still am getting this error

---

## [Direct Call & Group Call](https://community.sendbird.com/t/direct-call-group-call/3291)

<div class="topic-metadata">

**Author:** [@MACAKM](https://community.sendbird.com/u/MACAKM)\
**Replies:** 4\
**Last updated:** [November 3, 2021, 2:59pm UTC](https://community.sendbird.com/t/direct-call-group-call/3291 "2021-11-03T14:59:59Z")

</div>

I have a few questions while using direct calls and group calls. Direct Call Is the function to check the communication sensitivity between the sender and the receiver supported? Group Call Doesn’t group call sup…

---

## [IOS not receiving calls](https://community.sendbird.com/t/ios-not-receiving-calls/2992)

<div class="topic-metadata">

**Author:** [@Hisham\_Noureddine](https://community.sendbird.com/u/Hisham_Noureddine)\
**Replies:** 11\
**Last updated:** [September 7, 2021, 12:23am UTC](https://community.sendbird.com/t/ios-not-receiving-calls/2992 "2021-09-07T00:23:42Z")

</div>

Hello, I have 2 apps, one for admins and one for users. Both apps have valid APNs certificates on the dashboard under the same project. The users are authenticated with success and I can see their data and their push …

---

## [Calls on iOS not working](https://community.sendbird.com/t/calls-on-ios-not-working/3020)

<div class="topic-metadata">

**Author:** [@Hisham\_Noureddine](https://community.sendbird.com/u/Hisham_Noureddine)\
**Replies:** 1\
**Last updated:** [September 2, 2021, 11:39pm UTC](https://community.sendbird.com/t/calls-on-ios-not-working/3020 "2021-09-02T23:39:12Z")

</div>

Hello, I have 2 apps with two different bundles, one for the user and one for admin, I turned on the alerts and the VOIP calls from the sendbird dashboard. When I try the make a call from the user to the admin app, the…

---

## [VoIP notification does not work](https://community.sendbird.com/t/voip-notification-does-not-work/2830)

<div class="topic-metadata">

**Author:** [@jeremyfall](https://community.sendbird.com/u/jeremyfall)\
**Replies:** 14\
**Last updated:** [August 12, 2021, 7:20am UTC](https://community.sendbird.com/t/voip-notification-does-not-work/2830 "2021-08-12T07:20:13Z")

</div>

I added the VoIP certificates for Calls. I see the push token is added properly via SendBirdCall.registerVoIPPush method. When I make a direct call, I see it on Direct calls page. But nothing happens on callee’…

---

## [I cannot set up the push notification](https://community.sendbird.com/t/i-cannot-set-up-the-push-notification/2810)

<div class="topic-metadata">

**Author:** [@jeremyfall](https://community.sendbird.com/u/jeremyfall)\
**Replies:** 9\
**Last updated:** [August 9, 2021, 7:13pm UTC](https://community.sendbird.com/t/i-cannot-set-up-the-push-notification/2810 "2021-08-09T19:13:33Z")

</div>

I set up everything on the Sendbird dashboard and register the device token to the Sendbird server. It is required for making voice/video calls. func application(\_ application: UIApplication, di…

---

## [iOS Call Receive Issue](https://community.sendbird.com/t/ios-call-receive-issue/2757)

<div class="topic-metadata">

**Author:** [@Ibrahim\_Malada](https://community.sendbird.com/u/Ibrahim_Malada)\
**Replies:** 4\
**Last updated:** [August 9, 2021, 9:58am UTC](https://community.sendbird.com/t/ios-call-receive-issue/2757 "2021-08-09T09:58:50Z")

</div>

Hello, I am stuck with one issue related to Call Receive in iOS. Please check below: – When an iOS user or Android user is calling to iOS, then we are not getting any notification or call into the iOS device. – Afte…

---

## [Even if the caller mutes, it is not muted when received](https://community.sendbird.com/t/even-if-the-caller-mutes-it-is-not-muted-when-received/2797)

<div class="topic-metadata">

**Author:** [@1115](https://community.sendbird.com/u/1115)\
**Replies:** 2\
**Last updated:** [August 6, 2021, 12:32am UTC](https://community.sendbird.com/t/even-if-the-caller-mutes-it-is-not-muted-when-received/2797 "2021-08-06T00:32:55Z")

</div>

Even if the caller mutes, it is not muted when received. The iOS app called on mute, but the android app won’t mute when it received. call.isRemoteAudioEnabled() is received as true. There’s the logs from android app. …

---

## [Login Issue](https://community.sendbird.com/t/login-issue/2774)

<div class="topic-metadata">

**Author:** [@Ibrahim\_Malada](https://community.sendbird.com/u/Ibrahim_Malada)\
**Replies:** 7\
**Last updated:** [August 5, 2021, 3:59pm UTC](https://community.sendbird.com/t/login-issue/2774 "2021-08-05T15:59:54Z")

</div>

Hello, We are trying to login in Sendbird Call SDK using below method: SendBirdCall.authenticate(with: authParams) In that, we are using the mobile number in “userId” parameters. So, it will be “+911234554321”. But w…

---

## [The function for mute does not working](https://community.sendbird.com/t/the-function-for-mute-does-not-working/2798)

<div class="topic-metadata">

**Author:** [@Jinny](https://community.sendbird.com/u/Jinny)\
**Replies:** 0\
**Last updated:** [August 5, 2021, 10:31am UTC](https://community.sendbird.com/t/the-function-for-mute-does-not-working/2798 "2021-08-05T10:31:31Z")

</div>

If the caller (The iOS app) mutes, it is not muted when received (The android app). The iOS app dialed on mute, but the android app won’t mute when it received. call.isRemoteAudioEnabled() is received as true. Ther…

---

## [Error Symbol not found: \_OBJC\_CLASS\_$\_RTCAudioSink](https://community.sendbird.com/t/error-symbol-not-found-objc-class-rtcaudiosink/1377)

<div class="topic-metadata">

**Author:** [@pablo\_sanchez](https://community.sendbird.com/u/pablo_sanchez)\
**Replies:** 3\
**Last updated:** [July 30, 2021, 8:40am UTC](https://community.sendbird.com/t/error-symbol-not-found-objc-class-rtcaudiosink/1377 "2021-07-30T08:40:02Z")

</div>

hi, I just followed all the steps for the integration of sendbirds to my app and I get the following error Referenced from: /Users/editor/Library/Developer/CoreSimulator/Devices/A8922AB7-18EA-474D-9AA3-1ADF62C77C57/data…

---

## [Room creation with API, SDK issue](https://community.sendbird.com/t/room-creation-with-api-sdk-issue/2714)

<div class="topic-metadata">

**Author:** [@Mykhailo\_Bontar](https://community.sendbird.com/u/Mykhailo_Bontar)\
**Replies:** 2\
**Last updated:** [July 28, 2021, 8:18am UTC](https://community.sendbird.com/t/room-creation-with-api-sdk-issue/2714 "2021-07-28T08:18:57Z")

</div>

Hi, i am creating Group Calls room on server side, and passing only one parameter type after that i’m trying to fetch room inside IOS application, using this method: on SendBirdCall.fetchRoom(by: "id") and receive er…

---

## [Not able to pass mobile number with country code with "+" in call authentication](https://community.sendbird.com/t/not-able-to-pass-mobile-number-with-country-code-with-in-call-authentication/2747)

<div class="topic-metadata">

**Author:** [@Ronit\_Patel](https://community.sendbird.com/u/Ronit_Patel)\
**Replies:** 0\
**Last updated:** [July 27, 2021, 12:40pm UTC](https://community.sendbird.com/t/not-able-to-pass-mobile-number-with-country-code-with-in-call-authentication/2747 "2021-07-27T12:40:31Z")

</div>

I am using calls SDK for calling other user using mobile number but that authentication is not happen due to error of “+” before mobile number and country code. even in demo GitHub project this error is same how to resol…

---

## [Access token is invalid for voice & video calls during sign in](https://community.sendbird.com/t/access-token-is-invalid-for-voice-video-calls-during-sign-in/2726)

<div class="topic-metadata">

**Author:** [@Ronit\_Patel](https://community.sendbird.com/u/Ronit_Patel)\
**Replies:** 5\
**Last updated:** [July 24, 2021, 1:07pm UTC](https://community.sendbird.com/t/access-token-is-invalid-for-voice-video-calls-during-sign-in/2726 "2021-07-24T13:07:33Z")

</div>

400302 (InvalidAccessToken) this error generates during the sign in with ID and and app ID where the signup does not generate the access token or how to generate access token?

---

## [Orphaned calls with no way to end them](https://community.sendbird.com/t/orphaned-calls-with-no-way-to-end-them/1435)

<div class="topic-metadata">

**Author:** [@dmtoptal](https://community.sendbird.com/u/dmtoptal)\
**Replies:** 1\
**Last updated:** [June 28, 2021, 5:13pm UTC](https://community.sendbird.com/t/orphaned-calls-with-no-way-to-end-them/1435 "2021-06-28T17:13:06Z")

</div>

Hi. Somehow I created a bunch of calls that didn’t end properly, and I can’t figure out a way to end them given just a call ID. Any advice on how I might do that? Thanks!

---

## [Nick name not coming in display when receive the call notification](https://community.sendbird.com/t/nick-name-not-coming-in-display-when-receive-the-call-notification/2456)

<div class="topic-metadata">

**Author:** [@Andy](https://community.sendbird.com/u/Andy)\
**Replies:** 1\
**Last updated:** [June 14, 2021, 3:48pm UTC](https://community.sendbird.com/t/nick-name-not-coming-in-display-when-receive-the-call-notification/2456 "2021-06-14T15:48:19Z")

</div>

We are integrating the vide/audio call. We are facing the following issue: Incoming call notifications, caller id is displayed, while we want to show the nickname while receiving the call. When calling from iOS to Andr…

---

## [I want use other features of the app while on voice/video call, any help?](https://community.sendbird.com/t/i-want-use-other-features-of-the-app-while-on-voice-video-call-any-help/2433)

<div class="topic-metadata">

**Author:** [@navpreet.ios](https://community.sendbird.com/u/navpreet.ios)\
**Replies:** 0\
**Last updated:** [June 9, 2021, 7:28am UTC](https://community.sendbird.com/t/i-want-use-other-features-of-the-app-while-on-voice-video-call-any-help/2433 "2021-06-09T07:28:53Z")

</div>

I want use other features of the app while on voice/video call, i am using Call Kit for handling calls and video call particularly i am using custom view controller and controls same as provided in sample app by send-bir…

---

## [We are not receiving calls after add APNs certificates](https://community.sendbird.com/t/we-are-not-receiving-calls-after-add-apns-certificates/2359)

<div class="topic-metadata">

**Author:** [@ocastro](https://community.sendbird.com/u/ocastro)\
**Replies:** 5\
**Last updated:** [June 8, 2021, 7:51pm UTC](https://community.sendbird.com/t/we-are-not-receiving-calls-after-add-apns-certificates/2359 "2021-06-08T19:51:07Z")

</div>

We are not receiving calls after adding APN certificates. Hi guys. We only received calls in the foreground, but now, after adding the APNs (development and production) certificates, we don’t receive any. Do I have to …

---

## [Open call without camera permission](https://community.sendbird.com/t/open-call-without-camera-permission/2270)

<div class="topic-metadata">

**Author:** [@Victor](https://community.sendbird.com/u/Victor)\
**Replies:** 1\
**Last updated:** [May 28, 2021, 2:57am UTC](https://community.sendbird.com/t/open-call-without-camera-permission/2270 "2021-05-28T02:57:14Z")

</div>

Hello everyone! If the camera permission was not enabled we wanted to allow the users to continue the call without the camera. The call connects as usual and the user with the camera disabled can hear the other caller b…

---

## [Call muted when answered from locked screen](https://community.sendbird.com/t/call-muted-when-answered-from-locked-screen/2260)

<div class="topic-metadata">

**Author:** [@Victor](https://community.sendbird.com/u/Victor)\
**Replies:** 4\
**Last updated:** [May 18, 2021, 8:59am UTC](https://community.sendbird.com/t/call-muted-when-answered-from-locked-screen/2260 "2021-05-18T08:59:00Z")

</div>

Hi everyone! We’re integrating Sendbird Calls in our project and so far everything went quite smooth. While testing we faced that if the call is answered while the phone is locked, the call starts but the microphone doe…

---

## [Sendbird video call I am not receiving pushes of this message](https://community.sendbird.com/t/sendbird-video-call-i-am-not-receiving-pushes-of-this-message/2138)

<div class="topic-metadata">

**Author:** [@Jung\_Ho\_Kim](https://community.sendbird.com/u/Jung_Ho_Kim)\
**Replies:** 3\
**Last updated:** [April 23, 2021, 6:27pm UTC](https://community.sendbird.com/t/sendbird-video-call-i-am-not-receiving-pushes-of-this-message/2138 "2021-04-23T18:27:05Z")

</div>

I am implementing sendbird video call with swiftui. When dialing, it is confirmed that a call is created on the console. APN certificate has been registered. No response comes to the delegate didStartRinging, pushRegi…

---

## [Calls SDK iOS - Can't Receive Call Unless Call Is Made First](https://community.sendbird.com/t/calls-sdk-ios-cant-receive-call-unless-call-is-made-first/2089)

<div class="topic-metadata">

**Author:** [@Jordan\_Hall](https://community.sendbird.com/u/Jordan_Hall)\
**Replies:** 2\
**Last updated:** [April 20, 2021, 5:18am UTC](https://community.sendbird.com/t/calls-sdk-ios-cant-receive-call-unless-call-is-made-first/2089 "2021-04-20T05:18:50Z")

</div>

I can’t receive a call until after the authenticated user makes a call. I’m not sure what the issue is from looking at the documentation and the example app. We would like to not have to integrate PushKit and CallKit if …

---

## [Landscape Mode Functionality](https://community.sendbird.com/t/landscape-mode-functionality/2009)

<div class="topic-metadata">

**Author:** [@David\_K](https://community.sendbird.com/u/David_K)\
**Replies:** 2\
**Last updated:** [April 6, 2021, 7:47am UTC](https://community.sendbird.com/t/landscape-mode-functionality/2009 "2021-04-06T07:47:02Z")

</div>

We are looking to add landscape support for calls, currently we see no way to establish this using the api. The example app (GitHub - sendbird/quickstart-calls-ios: Sendbird Calls for iOS sample, guiding you to build a r…

---

## [Issue - Intermittent Notifications for VOIP - iOS](https://community.sendbird.com/t/issue-intermittent-notifications-for-voip-ios/1744)

<div class="topic-metadata">

**Author:** [@rishi.cse09](https://community.sendbird.com/u/rishi.cse09)\
**Replies:** 16\
**Last updated:** [February 26, 2021, 5:26pm UTC](https://community.sendbird.com/t/issue-intermittent-notifications-for-voip-ios/1744 "2021-02-26T17:26:14Z")

</div>

We have implemented Sendbird for iOS with Chat and Voice call feature. We are sometimes getting notifications for calls but many times it is missing. Can you please help

---

## [Issue in the quick calls swift example](https://community.sendbird.com/t/issue-in-the-quick-calls-swift-example/1659)

<div class="topic-metadata">

**Author:** [@David\_K](https://community.sendbird.com/u/David_K)\
**Replies:** 3\
**Last updated:** [February 4, 2021, 12:54am UTC](https://community.sendbird.com/t/issue-in-the-quick-calls-swift-example/1659 "2021-02-04T00:54:11Z")

</div>

Afte ending the call in the example app (https://github.com/sendbird/quickstart-calls-ios) we get a call kit error: Error Requesting Transaction: Optional(Error Domain=com.apple.CallKit.error.requesttransaction Code=4 “…

---

## [Notifications for multiple devices](https://community.sendbird.com/t/notifications-for-multiple-devices/1536)

<div class="topic-metadata">

**Author:** [@David\_K](https://community.sendbird.com/u/David_K)\
**Replies:** 4\
**Last updated:** [January 7, 2021, 11:12am UTC](https://community.sendbird.com/t/notifications-for-multiple-devices/1536 "2021-01-07T11:12:10Z")

</div>

We have found something that we were not able to see from the docs, we want to support multi device mode for our customers which means multiple push tokens (either FCM or iOS equivalent) per user. The team cannot current…

---

## [Not able to receive APNS Device token for iOS 13 and above](https://community.sendbird.com/t/not-able-to-receive-apns-device-token-for-ios-13-and-above/1450)

<div class="topic-metadata">

**Author:** [@Pravin738](https://community.sendbird.com/u/Pravin738)\
**Replies:** 2\
**Last updated:** [December 16, 2020, 5:49am UTC](https://community.sendbird.com/t/not-able-to-receive-apns-device-token-for-ios-13-and-above/1450 "2020-12-16T05:49:30Z")

</div>

I am using Sendbird Call SDK, but not able to receive APNS Device token in my code. I have visited your https://help.sendbird.com/s/article/Why-am-I-not-receiving-push-notifications link but the link mentioned at point 6…

---

## [Errors running Calls QuickStart project in the simulator](https://community.sendbird.com/t/errors-running-calls-quickstart-project-in-the-simulator/1332)

<div class="topic-metadata">

**Author:** [@dmtoptal](https://community.sendbird.com/u/dmtoptal)\
**Replies:** 3\
**Last updated:** [December 2, 2020, 11:14pm UTC](https://community.sendbird.com/t/errors-running-calls-quickstart-project-in-the-simulator/1332 "2020-12-02T23:14:26Z")

</div>

I’m struggling to get the sample project at https://github.com/sendbird/quickstart-calls-ios running in the simulator. Specifically, I’m getting these errors: unable to load standard library for target 'arm64-apple-ios…

---

## [Unable to add SendbirdVideo view on iOS](https://community.sendbird.com/t/unable-to-add-sendbirdvideo-view-on-ios/1339)

<div class="topic-metadata">

**Author:** [@Khusboo\_Suhasini](https://community.sendbird.com/u/Khusboo_Suhasini)\
**Replies:** 2\
**Last updated:** [December 1, 2020, 3:33am UTC](https://community.sendbird.com/t/unable-to-add-sendbirdvideo-view-on-ios/1339 "2020-12-01T03:33:43Z")

</div>

I have tried multiple times,WEBRTC framework has been installed properly with 1.05 GB.but still this issue is coming on latest sendbird while i am trying to update sendbirdcallsdk. i just need sendbirdcallsdk latest on…

---

## [Unable to add SendbirdVideo view](https://community.sendbird.com/t/unable-to-add-sendbirdvideo-view/1272)

<div class="topic-metadata">

**Author:** [@Khusboo\_Suhasini](https://community.sendbird.com/u/Khusboo_Suhasini)\
**Replies:** 3\
**Last updated:** [November 30, 2020, 6:33pm UTC](https://community.sendbird.com/t/unable-to-add-sendbirdvideo-view/1272 "2020-11-30T18:33:20Z")

</div>

Giving me error to add Shader(RTCVideoViewShading).Not getting what will do for this.Anyone can help ?

[Previous page](https://community.sendbird.com/c/sendbird-voicevideo-calls/ios/21.md?page=1)

[Next page](https://community.sendbird.com/c/sendbird-voicevideo-calls/ios/21.md?page=3)
