# Access to operational data via Desk's Platform SDK

**URL:** <https://community.sendbird.com/t/access-to-operational-data-via-desks-platform-sdk/6788>\
**Category:** Sendbird Desk\
**Tags:** platform\
**Created:** [March 15, 2023, 5:19pm UTC](https://community.sendbird.com/t/access-to-operational-data-via-desks-platform-sdk/6788 "2023-03-15T17:19:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![drod](https://avatars.discourse-cdn.com/v4/letter/d/9fc348/32.png) [@drod](https://community.sendbird.com/u/drod)\
**Post date:** [March 15, 2023, 5:19pm UTC](https://community.sendbird.com/t/access-to-operational-data-via-desks-platform-sdk/6788/1 "2023-03-15T17:19:02Z")

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Hi there,

Does Sendbird’s Desk Platform SDK allow exporting operational data - related to ticket events, messages, agents, and teams - to external systems like a Data Warehouse or a Data Lake? The goal would be to have all the required Desk data to **emulate the [Reports](https://sendbirddesk.notion.site/Reports-32e1327e91354bf79fb3109d55ffc6b5) or [Monitoring](https://sendbirddesk.notion.site/Monitoring-2b1cede3bbfd45c3b6b0a087a3d2fa44) dashboards on our systems (and cross that with internal data)**.

I’ve checked the Desk Platform’s API docs and could not exactly understand whether setting up this continuous export is possible. Thanks!

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**Author:** ![Miyoung\_Han](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/miyoung_han/32/183_2.png) [@Miyoung\_Han](https://community.sendbird.com/u/Miyoung_Han)\
**Post date:** [March 21, 2023, 1:06am UTC](https://community.sendbird.com/t/access-to-operational-data-via-desks-platform-sdk/6788/2 "2023-03-21T01:06:29Z")

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Hi @drod

Welcome to Sendbird Community!

We do not provide Data Export API for Desk at the moment.  
You should go to the Desk → reports page and then request the Data export manually.

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**Author:** ![drod](https://avatars.discourse-cdn.com/v4/letter/d/9fc348/32.png) [@drod](https://community.sendbird.com/u/drod)\
**Post date:** [March 21, 2023, 11:28am UTC](https://community.sendbird.com/t/access-to-operational-data-via-desks-platform-sdk/6788/3 "2023-03-21T11:28:49Z")

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Hi @Miyoung_Han,

Thanks for clarifying. Is exporting Sendbird Desk’s operational data via the API on the roadmap? This would be really important for proper analytics of helpdesk systems.