# Audio goes down

**URL:** <https://community.sendbird.com/t/audio-goes-down/1413>\
**Category:** Android\
**Tags:** video-call, sendbird-call\
**Created:** [December 10, 2020, 1:09pm UTC](https://community.sendbird.com/t/audio-goes-down/1413 "2020-12-10T13:09:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pravin738](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@Pravin738](https://community.sendbird.com/u/Pravin738)\
**Post date:** [December 10, 2020, 1:09pm UTC](https://community.sendbird.com/t/audio-goes-down/1413/1 "2020-12-10T13:09:05Z")

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When user receives a phone call in between of an ongoing video call and if user pick up the phone call the video call volume goes down and did not rise even after phone call ends. How to handle this?? please help me out 😔 😔

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**Author:** ![walter.rodriguez](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/walter.rodriguez/32/546_2.png) [@walter.rodriguez](https://community.sendbird.com/u/walter.rodriguez)\
**Post date:** [December 11, 2020, 12:25pm UTC](https://community.sendbird.com/t/audio-goes-down/1413/2 "2020-12-11T12:25:16Z")

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Hello, can you please confirm that this is happening if you use this:

> **[sendbird/SendBird-Android](https://github.com/sendbird/Sendbird-Android)**
>
> Sendbird Android Sample. Please visit https://community.sendbird.com for any questions!

If it does, for what Android version?