# Can I use the desktop dashboard to respond to chats as a user?

**URL:** <https://community.sendbird.com/t/can-i-use-the-desktop-dashboard-to-respond-to-chats-as-a-user/1604>\
**Category:** Miscellaneous\
**Created:** [January 19, 2021, 5:32pm UTC](https://community.sendbird.com/t/can-i-use-the-desktop-dashboard-to-respond-to-chats-as-a-user/1604 "2021-01-19T17:32:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/sean/32/832_2.png) [@Sean](https://community.sendbird.com/u/Sean)\
**Post date:** [January 19, 2021, 5:32pm UTC](https://community.sendbird.com/t/can-i-use-the-desktop-dashboard-to-respond-to-chats-as-a-user/1604/1 "2021-01-19T17:32:44Z")

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I am an admin on Sendbird and a user on my app. While on Sendbird’s desktop admin page, I can see messages that I sent on my app to other users, but if I try to reply to them on the desktop, I respond as a moderator. Is there a way to respond as my user?

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 19, 2021, 11:26pm UTC](https://community.sendbird.com/t/can-i-use-the-desktop-dashboard-to-respond-to-chats-as-a-user/1604/2 "2021-01-19T23:26:44Z")

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Hi Sean,

Welcome to the Sendbird Community.

Sending a message via the dashboard as a user, is only available in Open Channels. Group channels currently supports Admin Messages only.

Thanks,  
Tyler

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 21, 2021, 9:16pm UTC](https://community.sendbird.com/t/can-i-use-the-desktop-dashboard-to-respond-to-chats-as-a-user/1604/3 "2021-01-21T21:16:27Z")

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@Sean,

Following back up on this post, I was incorrect when saying that the Group Channels does not support User Messages. In order to send User Messages to a group channel from the dashboard, you must associate a Dashboard Admin to a chat user. This way when you chat, it will send the message as the user.

To do this, you can navigate to your Application within the Dashboard \> Users \> Select the user you wish to chat as, and associate them to an organization member.

Thanks,  
Tyler