# Channel List - Platform API

**URL:** https://community.sendbird.com/t/channel-list-platform-api/392
**Category:** Sendbird Chat API/SDK
**Tags:** group-channel
**Created:** [June 8, 2020, 5:28pm UTC](https://community.sendbird.com/t/channel-list-platform-api/392 "2020-06-08T17:28:31Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![VINA\_Admin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/vina_admin/32/227_2.png) [@VINA\_Admin](https://community.sendbird.com/u/VINA_Admin)
#### Post date: [June 8, 2020, 5:28pm UTC](https://community.sendbird.com/t/channel-list-platform-api/392/1 "2020-06-08T17:28:31Z")

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I get timeouts whenever I perform a channel list operation in which I specify either a channel name or custom\_types. Sendbird has indicated that they are currently having issues with case sensitive searches. I’m not aware of any way to perform case insensitive searches. I get timeouts even when matching the case of the search term and the search target exactly. Does anybody know how to specify case sensitivity in searches?

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### Author: ![Alex\_Preston](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/alex_preston/32/167_2.png) [@Alex\_Preston](https://community.sendbird.com/u/Alex_Preston)
#### Post date: [June 8, 2020, 8:47pm UTC](https://community.sendbird.com/t/channel-list-platform-api/392/2 "2020-06-08T20:47:32Z")

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@VINA_Admin I believe by default it should be case insensitive and you shouldn’t have to apply anything. Follow up to that, do you mind telling me what region your app is in? And where you are located? The timeouts could be for example as a result of you being in London, and your application is in Tokyo.

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### Author: ![VINA\_Admin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/vina_admin/32/227_2.png) [@VINA\_Admin](https://community.sendbird.com/u/VINA_Admin)
#### Post date: [June 9, 2020, 5:04pm UTC](https://community.sendbird.com/t/channel-list-platform-api/392/3 "2020-06-09T17:04:35Z")

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The app is in AWS us-east-1, which is where I’m performing the search from. The interesting thing is that I get a timeout even when I search by name or custom\_types via the sendbird web console. Are you sure that the case insensitive is the default?

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### Author: ![imju](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/imju/32/49_2.png) [@imju](https://community.sendbird.com/u/imju)
#### Post date: [June 30, 2020, 7:18pm UTC](https://community.sendbird.com/t/channel-list-platform-api/392/4 "2020-06-30T19:18:56Z")

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Hi,  
We deployed the fix and the ticket is resolved now. Please let us know if you still have a problem.