# Connection Timeout 800190 when changing the App ID from the sample app to my newly created app

**URL:** <https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530>\
**Category:** Sendbird Chat UIKit\
**Created:** [May 15, 2024, 1:57am UTC](https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530 "2024-05-15T01:57:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jonathan\_Cass](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/jonathan_cass/32/5186_2.png) [@Jonathan\_Cass](https://community.sendbird.com/u/Jonathan_Cass)\
**Post date:** [May 15, 2024, 1:57am UTC](https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530/1 "2024-05-15T01:57:55Z")

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**[Problem/Question]**

I cloned the repository at [GitHub - sendbird/sendbird-chat-sample-react-native: Sendbird Chat SDK sample for React-Native.](https://github.com/sendbird/sendbird-chat-sample-react-native) and was able to start the sample app and login as a test user.

I created my own “Application” in Sendbird, and copied the App ID from there into [sendbird-chat-sample-react-native/App.tsx at main · sendbird/sendbird-chat-sample-react-native · GitHub](https://github.com/sendbird/sendbird-chat-sample-react-native/blob/main/App.tsx) and now when I start up the application and enter a userid and click “Connect” it does successfully register the user (I can see new users appear in the Users section of my application dashboard) but fails to login (I get the error 800190, Connection Timeout and the app does not move past the login screen).

* * *

// If problem, please fill out the below. If question, please delete.  
**[UIKit Version]**  
4

**[Reproduction Steps]**  
Clone the repo above  
Replace the App ID in App.tsx with a newly created Sendbird application  
Try to log in

**[Frequency]**  
Every time

**[Current impact]**  
I can’t continue building my app

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<div class="post-metadata">

**Author:** ![Chinmaya\_Gupta](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/chinmaya_gupta/32/1021_2.png) [@Chinmaya\_Gupta](https://community.sendbird.com/u/Chinmaya_Gupta)\
**Post date:** [May 28, 2024, 11:52am UTC](https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530/2 "2024-05-28T11:52:31Z")

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Hello @Jonathan_Cass

It looks like the error message “800190 Connection timeout.” is being displayed when users are in an area with a slow network and the connection request is taking too long to complete.

To resolve this issue, could you increase the response timeouts? This may help in ensuring that users do not continue to face similar problems.

API reference for setting websocketResponseTimeout - [SendbirdChatOptions | Sendbird Chat SDK Reference - v4.12.5](https://sendbird.com/docs/chat/sdk/v4/javascript/ref/classes/_sendbird_chat.SendbirdChatOptions.html#websocketResponseTimeout)

Let me know if this helps.

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**Author:** ![Ben\_Winters](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/ben_winters/32/4080_2.png) [@Ben\_Winters](https://community.sendbird.com/u/Ben_Winters)\
**Post date:** [June 13, 2024, 12:48pm UTC](https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530/3 "2024-06-13T12:48:09Z")

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Hi Chinmaya, I’m seeing this same error code from a lot of our users and I would like to try increasing the `websocketResponseTimeout` as you suggested. We have a React Native app and are using the `SendbirdUIKitContainer`. It doesn’t look like its `chatOptions` parameter accepts a timeout value. Is there some way to set this timeout when using `SendbirdUIKitContainer`?

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<div class="post-metadata">

**Author:** ![Ben\_Winters](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/ben_winters/32/4080_2.png) [@Ben\_Winters](https://community.sendbird.com/u/Ben_Winters)\
**Post date:** [June 13, 2024, 1:00pm UTC](https://community.sendbird.com/t/connection-timeout-800190-when-changing-the-app-id-from-the-sample-app-to-my-newly-created-app/9530/4 "2024-06-13T13:00:27Z")

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Never mind, I’ve updated to the latest package version and it looks like this is now possible, setting it like this:

```auto
<SendbirdUIKitContainer
      appId={chatAppId}
      chatOptions={{
        options: new SendbirdChatOptions({
          websocketResponseTimeout: 30000,
        }),

```