# During a Sendbird group call, when a remote user closes the app, their audio and video freezes for the local user

**URL:** <https://community.sendbird.com/t/during-a-sendbird-group-call-when-a-remote-user-closes-the-app-their-audio-and-video-freezes-for-the-local-user/8852>\
**Category:** Sendbird Voice/Video Calls\
**Tags:** video-call, sendbird-call, react-native\
**Created:** [January 5, 2024, 10:38pm UTC](https://community.sendbird.com/t/during-a-sendbird-group-call-when-a-remote-user-closes-the-app-their-audio-and-video-freezes-for-the-local-user/8852 "2024-01-05T22:38:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ngattusohw](https://avatars.discourse-cdn.com/v4/letter/n/9e8a1a/32.png) [@ngattusohw](https://community.sendbird.com/u/ngattusohw)\
**Post date:** [January 5, 2024, 10:38pm UTC](https://community.sendbird.com/t/during-a-sendbird-group-call-when-a-remote-user-closes-the-app-their-audio-and-video-freezes-for-the-local-user/8852/1 "2024-01-05T22:38:33Z")

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**[Problem/Question]**  
When in a group call, if the remote user closes the app and goes on a different app, but DOES NOT leave the call – their video and audio freezes for the local user.

## Is there a way at least for the audio connect between the two users to persist? So that if a user while on a video call wants to check their texts for example, their audio will continue, and once the remote user comes back, the video starts again.

// If problem, please fill out the below. If question, please delete.  
**[SDK Version]**  
// What version of the SDK are you using?  
React native 1.0.3

**[Reproduction Steps]**  
Have 2 users in a group call, and have one of the users close the app.  
// Please provide reproduction steps and, if possible, code snippets.

**[Frequency]**  
// How frequently is this issue occurring?  
Everytime

**[Current impact]**  
// How is this currently impacting your implementation?  
Terrible user experience