# Enabling Desk for a new application

**URL:** <https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405>\
**Category:** Sendbird Desk\
**Tags:** chatsdk\
**Created:** [June 5, 2021, 11:57am UTC](https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405 "2021-06-05T11:57:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![simonb](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@simonb](https://community.sendbird.com/u/simonb)\
**Post date:** [June 5, 2021, 11:57am UTC](https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405/1 "2021-06-05T11:57:35Z")

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Hi,

We have just created an application for our production environment. Additionally to have one for the Staging environment.  
We had SendBird Desk enabled for the Staging one, but how do we enable this for the new Application/environment?

/Simon

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [June 5, 2021, 5:56pm UTC](https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405/2 "2021-06-05T17:56:49Z")

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Hey Simon,

Could you DM me your App\_ID please?

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**Author:** ![simonb](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@simonb](https://community.sendbird.com/u/simonb)\
**Post date:** [June 6, 2021, 3:02pm UTC](https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405/3 "2021-06-06T15:02:11Z")

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@Tyler Thanks, I have done this. Did you get the DM?

/Simon

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [June 6, 2021, 11:19pm UTC](https://community.sendbird.com/t/enabling-desk-for-a-new-application/2405/4 "2021-06-06T23:19:12Z")

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Hi @simonb,

Thank you for DMing me that. Please submit a case with our Support team via the Dashboard.