# Getting 500901 (InternalError) error in sendbird api call

**URL:** <https://community.sendbird.com/t/getting-500901-internalerror-error-in-sendbird-api-call/4339>\
**Category:** JavaScript\
**Tags:** open-channel, group-channel, react-js, push-notification, chatsdk\
**Created:** [April 4, 2022, 3:12am UTC](https://community.sendbird.com/t/getting-500901-internalerror-error-in-sendbird-api-call/4339 "2022-04-04T03:12:13Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Shailendra\_Sahu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/shailendra_sahu/32/2295_2.png) [@Shailendra\_Sahu](https://community.sendbird.com/u/Shailendra_Sahu)\
**Post date:** [April 4, 2022, 3:12am UTC](https://community.sendbird.com/t/getting-500901-internalerror-error-in-sendbird-api-call/4339/1 "2022-04-04T03:12:13Z")

</div>

We have web project using React Js. We are using SendBird SDK for javascript. While calling below api, we are getting 500901 error status code. Can you anyone please help me out in this ?

https://api-######.sendbird.com/v3/open\_channels/public\_alerts/messages?is\_sdk=true&prev\_limit=10&next\_limit=0&include=false&reverse=true&message\_ts=#####&custom\_types=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*&with\_sorted\_meta\_array=true&include\_reactions=false&include\_thread\_info=false&include\_replies=false&include\_parent\_message\_text=false&show\_subchannel\_messages\_only=false&include\_poll\_details=false

---

<div class="post-metadata">

**Author:** ![Brian\_Sang](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/brian_sang/32/1228_2.png) [@Brian\_Sang](https://community.sendbird.com/u/Brian_Sang)\
**Post date:** [April 4, 2022, 4:39am UTC](https://community.sendbird.com/t/getting-500901-internalerror-error-in-sendbird-api-call/4339/3 "2022-04-04T04:39:12Z")

</div>

Hello, could share your application\_id and region information via DM?