# GroupChannel PushTriggerOption.OFF not working **URL:** \ **Category:** Android\ **Tags:** group-channel, push-notification\ **Created:** [July 14, 2021, 2:05pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645 "2021-07-14T14:05:53Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![afish](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@afish](https://community.sendbird.com/u/afish)\ **Post date:** [July 14, 2021, 2:05pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/1 "2021-07-14T14:05:53Z")
Hey there! I am trying to migrate from `setPushPreference` to `setMyPushTriggerOption` for a group channel. I want to be able to turn on and off push notifications for a certain channel. When I pass in PushTriggerOption.OFF I still receive push notifications. I have noticed that when I call `groupChannel.myPushTriggerOption` it is returning what I expect. Perhaps I am missing setting something? I am on version 3.0.167 of the Android SDK ---
**Author:** ![hoons](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/hoons/32/77_2.png) [@hoons](https://community.sendbird.com/u/hoons)\ **Post date:** [July 15, 2021, 6:19am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/2 "2021-07-15T06:19:22Z")
Hi @afish, We looked into it and we couldn’t identify the problem. Could you share your application ID, the channel url of that specific channel and the receiver’s user ID so we can look into it more? Thank you. ---
**Author:** ![afish](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@afish](https://community.sendbird.com/u/afish)\ **Post date:** [July 21, 2021, 7:06am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/3 "2021-07-21T07:06:24Z")
Is there any update on this? ---
**Author:** ![hoons](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/hoons/32/77_2.png) [@hoons](https://community.sendbird.com/u/hoons)\ **Post date:** [July 22, 2021, 2:02am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/4 "2021-07-22T02:02:57Z")
Hi @afish, Sorry for the late response. We did some digging and could you confirm that the user `25510` is a receiver? It seems like the other user, `27901` has set the push trigger option to `OFF` and the receiver, `25510`, has the push trigger option on (`ALL`), so that the receiver is still getting the push notification. ---
**Author:** ![afish](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@afish](https://community.sendbird.com/u/afish)\ **Post date:** [July 22, 2021, 3:17pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/5 "2021-07-22T15:17:00Z")
Can you see the history of the receiver `25510`? I was testing more in the meantime and must have turned it on. I have now turned off notifications for user `25510` (but still get notifications). User `27901` was on an old build with an old SDK, I have since updated and toggled the notifications on and off. I won’t change these in the meantime. Would you be able to confirm what the push trigger option for these two are? I believe that I set them to `OFF` ---
**Author:** ![hoons](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/hoons/32/77_2.png) [@hoons](https://community.sendbird.com/u/hoons)\ **Post date:** [July 26, 2021, 5:09am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/6 "2021-07-26T05:09:37Z")
Hi @afish I’ll get back to you after checking with our server engineer. ---
**Author:** ![hoons](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/hoons/32/77_2.png) [@hoons](https://community.sendbird.com/u/hoons)\ **Post date:** [July 28, 2021, 12:01am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/7 "2021-07-28T00:01:06Z")
Hi @afish, We’ve checked your app on the specific channel you’ve reported, but this time, we found out that both user’s push token was deleted, so we tried to look through the logs, but we couldn’t find any logs of push being sent out on the app. I think it’s time to get a direct support from our solutions engineer, so could you file a ticket on this issue? ---
**Author:** ![afish](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@afish](https://community.sendbird.com/u/afish)\ **Post date:** [July 28, 2021, 6:14am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/8 "2021-07-28T06:14:00Z")
Thanks for all your help! I will do that ---
**Author:** ![afish](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@afish](https://community.sendbird.com/u/afish)\ **Post date:** [September 7, 2021, 8:56am UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/9 "2021-09-07T08:56:13Z")
Hello again, I reached out to support at the beginning of August but I haven’t received a reply. I’m wondering if I sent my issue to the correct place ---
**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\ **Post date:** [September 7, 2021, 2:05pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/10 "2021-09-07T14:05:38Z")
Hi @afish, Can you DM me your case number and I’ll take a look. ---
**Author:** ![Alex](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@Alex](https://community.sendbird.com/u/Alex)\ **Post date:** [September 9, 2021, 12:25pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/11 "2021-09-09T12:25:28Z")
I have the same problem, I can’t turn off notifications for user for specific chat ---
**Author:** ![Alex](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@Alex](https://community.sendbird.com/u/Alex)\ **Post date:** [September 9, 2021, 12:30pm UTC](https://community.sendbird.com/t/groupchannel-pushtriggeroption-off-not-working/2645/12 "2021-09-09T12:30:38Z")
I try to do like that ![Снимок экрана 2021-09-09 в 15.30.27](https://us1.discourse-cdn.com/flex020/uploads/sendbird/original/2X/a/a5f001428503cca5cfd90c94333c2fe7e9ce7227.png) But it doesn’t work