Monthly Active Users (MAU)
A Monthly Active User (MAU) is counted as an active user when they connect to SendBird servers by using Client SDK from your application, within given month. When a user is connected to SendBird server via mobile or web using same identity, it is counted as 1 MAU.
A connection is required to do any types of communication between clients and servers.
Without a connection, clients will not be able to do tasks such as
- Listen for new messages
- Send messages
- Read and retrieve past messages (chat history)
- Create new channels
- Join channels
- Retrieve channel list
Peak Connections (PC)
Peak Connection is counted as the number of concurrently connected devices. Please note that this counts devices, not users - if a user connects to SendBird from two devices, this counts as 2 concurrent connections.
More articles can be found @ SendBird HelpCenter