How to change Agent Name in Sendbird Desk

You can change agent’s display name and some people change the dashboard account’s profile but the correct way of changing the desk agent is written below:

  1. click the setting button

  2. update your agent nickname in agent profile pop-up
    update agent profile

Reference:
https://help.sendbird.com/s/article/How-to-change-Agent-Name-in-Sendbird-Desk