# How to make bot's messages not be 'silent'

**URL:** <https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726>\
**Category:** API\
**Created:** [January 7, 2022, 9:30pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726 "2022-01-07T21:30:10Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![M\_T](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/m_t/32/1939_2.png) [@M\_T](https://community.sendbird.com/u/M_T)\
**Post date:** [January 7, 2022, 9:30pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/1 "2022-01-07T21:30:10Z")

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when sending regular messages you can specify ‘is\_silent’: false but when sending messages on behalf of a bot ("/v3/bots/{bot\_id})/send") all my bot messages responses have ‘silent’:true flag. Couldn’t find anything on ‘silent’ flag here: [Bot | Desk Platform API | Sendbird Docs](https://sendbird.com/docs/desk/v1/platform-api/guides/bot) any other place I can look up docs for bots?

How can I send messages on behalf of a bot, but not have them be ‘silent’?

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 10, 2022, 6:56pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/2 "2022-01-10T18:56:37Z")

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Hi @M_T,

Welcome to the Sendbird Community. Just to confirm, you’re looking at the Desk Bot or Chat Bot?

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**Author:** ![M\_T](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/m_t/32/1939_2.png) [@M\_T](https://community.sendbird.com/u/M_T)\
**Post date:** [January 10, 2022, 7:14pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/3 "2022-01-10T19:14:32Z")

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Hi Tyler, I am looking at chat bot.

I guess I got confused between the documentation pages between desk and chat: [Bot interface | Chat Platform API | Sendbird Docs](https://sendbird.com/docs/chat/v3/platform-api/guides/bot-interface)

I created a bot, it has a name, it has callback url so it’s receiving information, but when it responds to the channel, all messages are ‘silent’, so end user doesn’t see them (but I do see them in dashboard). I can see is\_silent flag for normal messages that can be changed, but I don’t see similar flag for bot sent messages. What am I missing?

Thank you,

Martin

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 10, 2022, 7:59pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/4 "2022-01-10T19:59:18Z")

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Hi @M_T,

Can you DM me your application ID(s)? I can change this behavior for you.

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 10, 2022, 9:20pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/6 "2022-01-10T21:20:54Z")

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Hi @M_T,

I’ve updated the application you provided me with accordingly. Can you give it a test and let me know if its working the way you want now?

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**Author:** ![M\_T](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/m_t/32/1939_2.png) [@M\_T](https://community.sendbird.com/u/M_T)\
**Post date:** [January 10, 2022, 11:42pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/7 "2022-01-10T23:42:56Z")

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Just tested, works as intended! Messages are no longer ‘silent’.

Thank you Tyler!

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 10, 2022, 11:54pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/8 "2022-01-10T23:54:38Z")

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I’m really glad to hear you’re getting the expected behavior now!

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<div class="post-metadata">

**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [January 10, 2022, 11:54pm UTC](https://community.sendbird.com/t/how-to-make-bots-messages-not-be-silent/3726/9 "2022-01-10T23:54:42Z")

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Closed on January 10, 2022, 11:54pm UTC

Issue resolved by Sendbird. Updated internal application attributes to alter behavior.
