# I am facing one issue related to call ringtone/ringing

**URL:** <https://community.sendbird.com/t/i-am-facing-one-issue-related-to-call-ringtone-ringing/3509>\
**Category:** Android\
**Tags:** sendbird-call\
**Created:** [December 8, 2021, 5:08am UTC](https://community.sendbird.com/t/i-am-facing-one-issue-related-to-call-ringtone-ringing/3509 "2021-12-08T05:08:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![R3103](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/r3103/32/1797_2.png) [@R3103](https://community.sendbird.com/u/R3103)\
**Post date:** [December 8, 2021, 5:08am UTC](https://community.sendbird.com/t/i-am-facing-one-issue-related-to-call-ringtone-ringing/3509/1 "2021-12-08T05:08:52Z")

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Let’s say users A, B & C.  
User B calls User A → Call ringing  
At the same time,  
User C calls User A → Call declined for User C also **ringing stops on User A device**.

Any solution?

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<div class="post-metadata">

**Author:** ![Nathan.Park](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/nathan.park/32/316_2.png) [@Nathan.Park](https://community.sendbird.com/u/Nathan.Park)\
**Post date:** [December 8, 2021, 5:13am UTC](https://community.sendbird.com/t/i-am-facing-one-issue-related-to-call-ringtone-ringing/3509/2 "2021-12-08T05:13:28Z")

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Hi @R3103, Thank you for the report. Let me look into it how to solve.

Regards,  
Nathan

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<div class="post-metadata">

**Author:** ![Varun\_V](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/varun_v/32/2596_2.png) [@Varun\_V](https://community.sendbird.com/u/Varun_V)\
**Post date:** [August 23, 2022, 10:31am UTC](https://community.sendbird.com/t/i-am-facing-one-issue-related-to-call-ringtone-ringing/3509/3 "2022-08-23T10:31:50Z")

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This behaviour can be changed  
In the sample ios app of sendbird  
In this file: **AppDelegate+SendBirdCallsDelegates.swift**

```
    if SendBirdCall.getOngoingCallCount() > 1 {
        // Allow only one ongoing call.
        CXCallManager.shared.reportIncomingCall(with: uuid, update: update) { _ in
            CXCallManager.shared.endCall(for: uuid, endedAt: Date(), reason: .declined)
        }
        call.end()
    } else {
        // Report the incoming call to the system
        CXCallManager.shared.reportIncomingCall(with: uuid, update: update)
    }

```

This piece of code auto declines any other calls if a call is ongoing  
If needed, you can comment this part out as per your requirements if multiple call instances are necessary