# Intermittent "Not Authorize" error when viewing uploaded images in Sendbird UI Kit

**URL:** <https://community.sendbird.com/t/intermittent-not-authorize-error-when-viewing-uploaded-images-in-sendbird-ui-kit/11296>\
**Category:** Sendbird Chat UIKit\
**Created:** [February 27, 2026, 2:26am UTC](https://community.sendbird.com/t/intermittent-not-authorize-error-when-viewing-uploaded-images-in-sendbird-ui-kit/11296 "2026-02-27T02:26:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zipdoc\_dev](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/zipdoc_dev/32/5260_2.png) [@zipdoc\_dev](https://community.sendbird.com/u/zipdoc_dev)\
**Post date:** [February 27, 2026, 2:26am UTC](https://community.sendbird.com/t/intermittent-not-authorize-error-when-viewing-uploaded-images-in-sendbird-ui-kit/11296/1 "2026-02-27T02:26:22Z")

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When uploading an image file using the Sendbird UI Kit, I sometimes get a “Not Authorize” error when trying to view it. However, this doesn’t happen consistently — it only seems to occur in certain situations.

When I retested, I was able to confirm that the image URL had the `auth` query key properly appended.

Has anyone experienced this? What could be causing it?

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**Author:** ![Suhirtha\_Ayyappan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/suhirtha_ayyappan/32/3983_2.png) [@Suhirtha\_Ayyappan](https://community.sendbird.com/u/Suhirtha_Ayyappan)\
**Post date:** [February 27, 2026, 8:35am UTC](https://community.sendbird.com/t/intermittent-not-authorize-error-when-viewing-uploaded-images-in-sendbird-ui-kit/11296/3 "2026-02-27T08:35:00Z")

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Hi @zipdoc_dev , which Sendbird UIKit are you using in your application (React, React Native, etc.)? What is the exact version you are using?