# Introducing Smart Assistant v2: Your Ultimate Hybrid Chat Solution! 🤖 **URL:** \ **Category:** New Releases\ **Tags:** chatbot, ai-chatbot, ai\ **Created:** [September 14, 2023, 3:50am UTC](https://community.sendbird.com/t/introducing-smart-assistant-v2-your-ultimate-hybrid-chat-solution/8242 "2023-09-14T03:50:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sendbird](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/sendbird/32/5002_2.png) [@Sendbird](https://community.sendbird.com/u/Sendbird)\ **Post date:** [September 14, 2023, 3:50am UTC](https://community.sendbird.com/t/introducing-smart-assistant-v2-your-ultimate-hybrid-chat-solution/8242/1 "2023-09-14T03:50:05Z")
We’re thrilled to introduce you to Sendbird’s Smart Assistant, version 2! — the ultimate Generative AI hybrid chatbot solution. 🚀 Today, v2 includes GPT-4 and gives you more control over the Large Language Model (LLM) launched in v1 with features such as: - **Suggested Replies** to guide conversations and reduce user typing. - **Scripted Answers** to have the LLM provide your best answer to common questions. - **Function Calls** to retrieve 3rd party data in real time from platforms such as CRMs, CDPs, and more. Ready to explore our new AI chatbot capabilities? Dive into our [docs](https://sendbird.com/docs/ai-chatbot/guide/v1/overview), [tutorials](https://sendbird.com/developer/tutorials?product=ai-chatbot), and [launch blog](https://www.sendbird.com/blog/introducing-sendbirds-smartassistant-v2-generative-ai-chatbot-with-hybrid-chatbot-capabilities)to understand better what’s possible. ---
**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\ **Post date:** [September 14, 2023, 4:03am UTC](https://community.sendbird.com/t/introducing-smart-assistant-v2-your-ultimate-hybrid-chat-solution/8242/2 "2023-09-14T04:03:45Z")
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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\ **Post date:** [October 19, 2023, 1:56pm UTC](https://community.sendbird.com/t/introducing-smart-assistant-v2-your-ultimate-hybrid-chat-solution/8242/3 "2023-10-19T13:56:58Z")