# Popup 1-to-1 call cannot close

**URL:** <https://community.sendbird.com/t/popup-1-to-1-call-cannot-close/7396>\
**Category:** Sendbird Dashboard\
**Tags:** sendbird-call, direct-call\
**Created:** [May 24, 2023, 2:05am UTC](https://community.sendbird.com/t/popup-1-to-1-call-cannot-close/7396 "2023-05-24T02:05:41Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![zdungx](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/zdungx/32/4018_2.png) [@zdungx](https://community.sendbird.com/u/zdungx)\
**Post date:** [May 24, 2023, 2:05am UTC](https://community.sendbird.com/t/popup-1-to-1-call-cannot-close/7396/1 "2023-05-24T02:05:41Z")

</div>

The ‘Close’ button on the 1-to-1 call popup has been hidden when the call studio user’s Userid is too long.  
When the Userid is short, it works normally.  
When the Userid is long, the ‘Close’ button gets cut off

please check the image attached.

 ![Screenshot 2023-05-24 085855](https://us1.discourse-cdn.com/flex020/uploads/sendbird/original/2X/b/bd89a722f5fc8b7dd1fbe6f78e4a4bee1ee2b9e2.png)  
 ![Screenshot 2023-05-24 090046](https://us1.discourse-cdn.com/flex020/uploads/sendbird/original/2X/5/59d05ccad6078e574d4ab8aba4ef78661c9b61b0.png)

---

<div class="post-metadata">

**Author:** ![uday.bhaskar](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/uday.bhaskar/32/3966_2.png) [@uday.bhaskar](https://community.sendbird.com/u/uday.bhaskar)\
**Post date:** [May 25, 2023, 12:04pm UTC](https://community.sendbird.com/t/popup-1-to-1-call-cannot-close/7396/2 "2023-05-25T12:04:41Z")

</div>

Hello @zdungx,

I was able to reproduce this issue from my end and have raised internal bug to the corresponding team for the review.

I’ll keep you posted once the issue gets resolved. Appreciate your concerns!