# Push notifications are not coming in Android for chats

**URL:** <https://community.sendbird.com/t/push-notifications-are-not-coming-in-android-for-chats/10051>\
**Category:** Android\
**Created:** [September 9, 2024, 7:53am UTC](https://community.sendbird.com/t/push-notifications-are-not-coming-in-android-for-chats/10051 "2024-09-09T07:53:11Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tej](https://avatars.discourse-cdn.com/v4/letter/t/48db29/32.png) [@Tej](https://community.sendbird.com/u/Tej)\
**Post date:** [September 9, 2024, 7:53am UTC](https://community.sendbird.com/t/push-notifications-are-not-coming-in-android-for-chats/10051/1 "2024-09-09T07:53:11Z")

</div>

**[Problem]**

## Users are not receiving the notifications for the chats, it was working fine earlier. We have not made any code changes and now it is not working.

**[SDK versions]**  
com.sendbird.sdk:sendbird-android-sdk:3.0.148  
com.sendbird.sdk:sendbird-syncmanager:1.1.26

**[Frequency]**  
Always

---

<div class="post-metadata">

**Author:** ![dev\_smaxh](https://avatars.discourse-cdn.com/v4/letter/d/e8c25b/32.png) [@dev\_smaxh](https://community.sendbird.com/u/dev_smaxh)\
**Post date:** [September 10, 2024, 2:25am UTC](https://community.sendbird.com/t/push-notifications-are-not-coming-in-android-for-chats/10051/2 "2024-09-10T02:25:13Z")

</div>

we have same issue.  
it was working fine earlier, but nowadays some users cannot receive fcm from sendbird.

---

<div class="post-metadata">

**Author:** ![jonathan58](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jonathan58](https://community.sendbird.com/u/jonathan58)\
**Post date:** [December 10, 2024, 6:51pm UTC](https://community.sendbird.com/t/push-notifications-are-not-coming-in-android-for-chats/10051/3 "2024-12-10T18:51:35Z")

</div>

Check the following:

1. **Notification Settings** : Ensure that notifications are enabled in the app settings and device settings.
2. **Background Restrictions** : Verify if any battery optimization settings might be restricting background processes for your app[.](https://www.ideasteamnames.com/fantasy-username-generator/)
3. **Network Connectivity** : Confirm stable network connectivity, as poor connections can affect notification delivery.
4. **Service Status** : Check Sendbird’s service status for any outages or disruptions.
5. **Logs and Errors** : Review logs for any errors or warnings related to notification delivery.
6. **Third-party Interference** : Examine any third-party apps or services that might interfere with notifications.