# Sendbird Desk Platform API

**URL:** <https://community.sendbird.com/t/sendbird-desk-platform-api/573>\
**Category:** API\
**Created:** [July 2, 2020, 1:34pm UTC](https://community.sendbird.com/t/sendbird-desk-platform-api/573 "2020-07-02T13:34:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![david\_chanin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/david_chanin/32/335_2.png) [@david\_chanin](https://community.sendbird.com/u/david_chanin)\
**Post date:** [July 2, 2020, 1:34pm UTC](https://community.sendbird.com/t/sendbird-desk-platform-api/573/1 "2020-07-02T13:34:58Z")

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Is there a platform API for Sendbird desk? I see there’s an SDK for Javascript, iOS, and Android, but those all seem like they’re supposed to be used by the client, not the server. Is there a platform API to allow creating and working with tickets and messages for Sendbird Desk? I can’t find any documentation about anything related to Sendbird desk.

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**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [July 2, 2020, 1:41pm UTC](https://community.sendbird.com/t/sendbird-desk-platform-api/573/2 "2020-07-02T13:41:36Z")

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@david_chanin It looks like there may be platform API for Desk.

Something similar was asked here:

> [@Where is the SendBird Desk API documentation?](https://community.sendbird.com/t/where-is-the-sendbird-desk-api-documentation/296):
>
> [https://docs.sendbird.com/platform](https://docs.sendbird.com/platform) lists Chat and Calls in the lefthand pane, but not Desk. I’ve found SDK’s for various languages [on GitHub and elsewhere](https://github.com/sendbird?q=Desk&type=&language=) (JavaScript, Swift, etc.) but since I’m using Ruby, I’ll need to use the API directly. I tried finding the URL’s I need to POST to to create a ticket in the JavaScript SDK, but they’re not exposed there. Thank you.

It looks like @Jason was able to send out the documentation for that. Maybe they can help you as well.

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**Author:** ![david\_chanin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/david_chanin/32/335_2.png) [@david\_chanin](https://community.sendbird.com/u/david_chanin)\
**Post date:** [July 2, 2020, 1:42pm UTC](https://community.sendbird.com/t/sendbird-desk-platform-api/573/3 "2020-07-02T13:42:55Z")

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I saw that too, but I’m confused, why does the documentation need to be sent out? Is it secret? Why isn’t there anything in the “docs” page on Sendbird?

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**Author:** ![alex.orr](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/alex.orr/32/148_2.png) [@alex.orr](https://community.sendbird.com/u/alex.orr)\
**Post date:** [July 3, 2020, 12:28am UTC](https://community.sendbird.com/t/sendbird-desk-platform-api/573/4 "2020-07-03T00:28:41Z")

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This isn’t intended to be secret, but I can understand why it might feel that way. There were just frequent updates and not an easy way to share the most current information. For now you can use [https://www.notion.so/sendbirddesk/Desk-platform-API-62e76c0079434e63a1a9cbe8c250ee2d](https://www.notion.so/sendbirddesk/Desk-platform-API-62e76c0079434e63a1a9cbe8c250ee2d) which we are keeping up to date, but we do have the goal of adding this to our public documentation page soon.