# Unread message count is not proper

**URL:** <https://community.sendbird.com/t/unread-message-count-is-not-proper/9497>\
**Category:** Android\
**Tags:** chatsdk\
**Created:** [May 6, 2024, 12:05pm UTC](https://community.sendbird.com/t/unread-message-count-is-not-proper/9497 "2024-05-06T12:05:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Guru](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/guru/32/4667_2.png) [@Guru](https://community.sendbird.com/u/Guru)\
**Post date:** [May 6, 2024, 12:05pm UTC](https://community.sendbird.com/t/unread-message-count-is-not-proper/9497/1 "2024-05-06T12:05:33Z")

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**[Problem/Question]**  
On creating new user totalUnreadMessageCount value we are getting as 1205

* * *

**[SDK Version]**  
sendbird-chat:4.2.1

**[Reproduction Steps]**  
SendbirdChat.getTotalUnreadMessageCount((totalUnreadMessageCount, exception) → {

```
        });

```

**[Frequency]**  
this is random issue

**[Current impact]**  
unread message count is showing wrong.

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<div class="post-metadata">

**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [May 7, 2024, 1:50am UTC](https://community.sendbird.com/t/unread-message-count-is-not-proper/9497/2 "2024-05-07T01:50:14Z")

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Hello @Guru,

It would be good to see if you can inspect the network request being made and see if it’s actually returning 1205. If it is, the application and user\_id would be super beneficial so we can investigate.

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<div class="post-metadata">

**Author:** ![Tyler](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/tyler/32/810_2.png) [@Tyler](https://community.sendbird.com/u/Tyler)\
**Post date:** [May 8, 2024, 2:06pm UTC](https://community.sendbird.com/t/unread-message-count-is-not-proper/9497/4 "2024-05-08T14:06:45Z")

</div>

1205 is correct for this user.  
The user is apart of 796 channels. Of those, 161 have unread messages. One channel has 260 unread messages. Others have between 1-35.

So it’s providing you the correct number.