# Video call declined

**URL:** <https://community.sendbird.com/t/video-call-declined/3782>\
**Category:** Sendbird Voice/Video Calls\
**Tags:** video-call, sendbird-call, react-js\
**Created:** [January 13, 2022, 2:55pm UTC](https://community.sendbird.com/t/video-call-declined/3782 "2022-01-13T14:55:43Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![developer](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@developer](https://community.sendbird.com/u/developer)\
**Post date:** [January 13, 2022, 2:55pm UTC](https://community.sendbird.com/t/video-call-declined/3782/1 "2022-01-13T14:55:43Z")

</div>

Hi,  
I’m working with sendbird-calls to achieve direct 1:1 video call between users. In general - it’s working fine.  
I have only one issue, maybe you can pinpoint what the cause might be.

For two userIDs - the call is always “declined”.  
On Client side - when call is received - there is error in Network Tab for: :path: /v1/action/direct\_call

```auto
code: 1400101
error: true
message: "The call request is invalid because it is made to the already ended call."
request_id: "5641f51b-fe8f-472c-ab51-08bb1ff654d6"
type: "INVALID_CALL_STATUS"

```

To sum up: Video calls are working fine for 30 different users, except two. I would like to find the cause of the problem now, so in production environment I will not have this “random” issue appearing anymore.

I’m using sendbird-calls v. 1.9.0

* * *

 ![yv9JZHm8Tqtla6r9s8a2](https://us1.discourse-cdn.com/flex020/uploads/sendbird/original/2X/8/8f038e354089880d296eee5706f5c741ef8f4f83.png)

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<div class="post-metadata">

**Author:** ![minhdat97](https://sea2.discourse-cdn.com/flex020/user_avatar/community.sendbird.com/minhdat97/32/1811_2.png) [@minhdat97](https://community.sendbird.com/u/minhdat97)\
**Post date:** [February 18, 2022, 6:08pm UTC](https://community.sendbird.com/t/video-call-declined/3782/2 "2022-02-18T18:08:20Z")

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I also had the same problem as him. I’m using sendbird-calls v. 1.9.1