# \#bug

**URL:** https://community.sendbird.com/tag/bug/68.md

[Latest](https://community.sendbird.com/latest.md) · [Categories](https://community.sendbird.com/categories.md) · [Tags](https://community.sendbird.com/tags.md)

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## [Open channel scrolls to the bottom when a message is sent in a different channel](https://community.sendbird.com/t/open-channel-scrolls-to-the-bottom-when-a-message-is-sent-in-a-different-channel/11361)

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**Author:** [@ag84932](https://community.sendbird.com/u/ag84932)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 1:18am UTC](https://community.sendbird.com/t/open-channel-scrolls-to-the-bottom-when-a-message-is-sent-in-a-different-channel/11361 "2026-09-22T01:18:30Z")

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\[Problem/Question\] OpenChannelProvider scrolls its message list to the bottom on every send published to the shared pubSub, including sends that belong to a different channel or a different module. In src/modules/Open…

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## [GroupChannelList re-renders when calling \`onChannelSelect\`](https://community.sendbird.com/t/groupchannellist-re-renders-when-calling-onchannelselect/11262)

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**Author:** [@Sam\_Echikson](https://community.sendbird.com/u/Sam_Echikson)\
**Replies:** 0\
**Last updated:** [December 13, 2025, 12:39am UTC](https://community.sendbird.com/t/groupchannellist-re-renders-when-calling-onchannelselect/11262 "2025-12-13T00:39:36Z")

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Problem When I upgrade @sendbird/uikit-react from version 3.16.12 to 3.17.0, my usage of the GroupChannelList has an issue with re-rendering. Each time the onChannelSelect gets called to change the channel, it causes th…

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## [Messages are missing when using the startingPoint prop of Sendbird Group Channel](https://community.sendbird.com/t/messages-are-missing-when-using-the-startingpoint-prop-of-sendbird-group-channel/11233)

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**Author:** [@Uzair\_Nadeem](https://community.sendbird.com/u/Uzair_Nadeem)\
**Replies:** 2\
**Last updated:** [October 30, 2025, 12:28pm UTC](https://community.sendbird.com/t/messages-are-missing-when-using-the-startingpoint-prop-of-sendbird-group-channel/11233 "2025-10-30T12:28:20Z")

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\[Problem/Question\] When I am using the startingPoint Prop of Sendbird so in some of the dates not specifically on the selected one it may be below date messages are missing. We are not able to see those messages w…

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## [I deleted a group channel and then recreated same another group channel with same channel url. now again i delted the group channel , i received leave channel webhook with weird channel url](https://community.sendbird.com/t/i-deleted-a-group-channel-and-then-recreated-same-another-group-channel-with-same-channel-url-now-again-i-delted-the-group-channel-i-received-leave-channel-webhook-with-weird-channel-url/11231)

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**Author:** [@vkay](https://community.sendbird.com/u/vkay)\
**Replies:** 1\
**Last updated:** [October 29, 2025, 8:10pm UTC](https://community.sendbird.com/t/i-deleted-a-group-channel-and-then-recreated-same-another-group-channel-with-same-channel-url-now-again-i-delted-the-group-channel-i-received-leave-channel-webhook-with-weird-channel-url/11231 "2025-10-29T20:10:42Z")

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i deleted a group channel and then recreated same another group channel with same channel url. now again i delted the group channel , i received leave channel webhook with weird channel url received webhook {‘channel\_u…

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## [I am currently on the Developer plan, but I am unable to access my account despite not having reached the PCC or any other usage limits](https://community.sendbird.com/t/i-am-currently-on-the-developer-plan-but-i-am-unable-to-access-my-account-despite-not-having-reached-the-pcc-or-any-other-usage-limits/11176)

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**Author:** [@Santhosh\_Paul](https://community.sendbird.com/u/Santhosh_Paul)\
**Replies:** 0\
**Last updated:** [August 8, 2025, 6:34am UTC](https://community.sendbird.com/t/i-am-currently-on-the-developer-plan-but-i-am-unable-to-access-my-account-despite-not-having-reached-the-pcc-or-any-other-usage-limits/11176 "2025-08-08T06:34:14Z")

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I am currently on the Developer plan, but I am unable to access my account despite not having reached the PCC or any other usage limits

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## [In SendBird Chat UIKit with React Js when video plays audio works fine but no visuals—likely due to HEVC or any other unsupported format . Is there any SendBird feature or parameter to detect if the video is playable?](https://community.sendbird.com/t/in-sendbird-chat-uikit-with-react-js-when-video-plays-audio-works-fine-but-no-visuals-likely-due-to-hevc-or-any-other-unsupported-format-is-there-any-sendbird-feature-or-parameter-to-detect-if-the-video-is-playable/11154)

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**Author:** [@Santhosh\_Paul](https://community.sendbird.com/u/Santhosh_Paul)\
**Replies:** 0\
**Last updated:** [July 31, 2025, 4:54am UTC](https://community.sendbird.com/t/in-sendbird-chat-uikit-with-react-js-when-video-plays-audio-works-fine-but-no-visuals-likely-due-to-hevc-or-any-other-unsupported-format-is-there-any-sendbird-feature-or-parameter-to-detect-if-the-video-is-playable/11154 "2025-07-31T04:54:14Z")

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In SendBird Chat UIKit with React Js - when video plays has no visuals. sendbird/chat": ^4.19.4 sendbird/uikit-react": ^3.16.11 This issue Happens Always when i upload the file with HEVC or any other unsupported for…

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## [Strange behavior and alignment of some UI elements](https://community.sendbird.com/t/strange-behavior-and-alignment-of-some-ui-elements/11048)

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**Author:** [@Pavel](https://community.sendbird.com/u/Pavel)\
**Replies:** 3\
**Last updated:** [June 27, 2025, 2:02pm UTC](https://community.sendbird.com/t/strange-behavior-and-alignment-of-some-ui-elements/11048 "2025-06-27T14:02:38Z")

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Strange behavior or alignment of some UI elements. In order to execute more clear investigation, we’ve tried to replay all the described problem scenarios locally on our side and in your CodeSandbox (your code only) with…

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## [Cant get public group channels to display with Android View UIKit](https://community.sendbird.com/t/cant-get-public-group-channels-to-display-with-android-view-uikit/10872)

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**Author:** [@caraids](https://community.sendbird.com/u/caraids)\
**Replies:** 0\
**Last updated:** [April 22, 2025, 12:57pm UTC](https://community.sendbird.com/t/cant-get-public-group-channels-to-display-with-android-view-uikit/10872 "2025-04-22T12:57:14Z")

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Hi! So i have issue where i create a group channel with “ispublic” and “isdiscoverable” set to true and also when i use the channellistfragment i create a custom view model that adds a filter to show the public channels…

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## [Sendbird uikit channel message list rendering delay](https://community.sendbird.com/t/sendbird-uikit-channel-message-list-rendering-delay/10847)

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**Author:** [@swati](https://community.sendbird.com/u/swati)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 12:27pm UTC](https://community.sendbird.com/t/sendbird-uikit-channel-message-list-rendering-delay/10847 "2025-04-02T12:27:47Z")

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\[Problem/Question\] I am using uikit android. I am populating channel fragment in my activity. When i open this, it cause delay in rendering messages only. Channel header and input pannel is visible but there is 2 second…

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## [Reporting a bug with the 'connect' function on Sendbird Chat SDK](https://community.sendbird.com/t/reporting-a-bug-with-the-connect-function-on-sendbird-chat-sdk/10536)

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**Author:** [@Raul\_FIGUEIREDO](https://community.sendbird.com/u/Raul_FIGUEIREDO)\
**Replies:** 3\
**Last updated:** [March 21, 2025, 10:28am UTC](https://community.sendbird.com/t/reporting-a-bug-with-the-connect-function-on-sendbird-chat-sdk/10536 "2025-03-21T10:28:01Z")

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Hello Sendbird, I’m a developer and I wanted to report a bug found on the iOS Sendbird Chat SDK, in the method ‘connect’ that I use, I put a proxy to redirect the request to my own custom server. The string introduced is…

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## [Collision when multiple React SendbirdProvider instances are present](https://community.sendbird.com/t/collision-when-multiple-react-sendbirdprovider-instances-are-present/10795)

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**Author:** [@bao\_essos](https://community.sendbird.com/u/bao_essos)\
**Replies:** 2\
**Last updated:** [March 15, 2025, 10:21pm UTC](https://community.sendbird.com/t/collision-when-multiple-react-sendbirdprovider-instances-are-present/10795 "2025-03-15T22:21:15Z")

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\[Problem/Question\] It seems there’s an issue when there are more than one SendbirdProvider present with different appIds. I have a use case where there is a main support channel on one appId, and the user is able to cha…

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## [When showing keyboard in chat channel SBUMessageInputView strange constraint in iOS 18.2](https://community.sendbird.com/t/when-showing-keyboard-in-chat-channel-sbumessageinputview-strange-constraint-in-ios-18-2/10588)

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**Author:** [@aklbertb4work](https://community.sendbird.com/u/aklbertb4work)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 7:03am UTC](https://community.sendbird.com/t/when-showing-keyboard-in-chat-channel-sbumessageinputview-strange-constraint-in-ios-18-2/10588 "2025-02-05T07:03:45Z")

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\[Problem/Question\] When I tap into the SBUMessageInputView object to write for a sendable message, the keyboard appears and the input is placed 287px top of the keyboard top anchor. But this only happens in iOS 18.x dev…

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## [Online push notification should be received for user with whom user is not chatting](https://community.sendbird.com/t/online-push-notification-should-be-received-for-user-with-whom-user-is-not-chatting/10422)

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**Author:** [@Deepanshu\_Gupta](https://community.sendbird.com/u/Deepanshu_Gupta)\
**Replies:** 0\
**Last updated:** [December 16, 2024, 4:19am UTC](https://community.sendbird.com/t/online-push-notification-should-be-received-for-user-with-whom-user-is-not-chatting/10422 "2024-12-16T04:19:45Z")

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\[Problem/Question\] Hello I have implemented chat feature using Sendbird SDK, if I enable push notification for online and offline both from the dashboard then user is getting push notification for every messages either…

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## [Audio message "metaArrays" empty after channel reconnect](https://community.sendbird.com/t/audio-message-metaarrays-empty-after-channel-reconnect/10247)

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**Author:** [@amit](https://community.sendbird.com/u/amit)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 12:49pm UTC](https://community.sendbird.com/t/audio-message-metaarrays-empty-after-channel-reconnect/10247 "2024-11-04T12:49:21Z")

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\[Problem/Question\] // Detailed description of issue. I first access the channel/chat and the audio messages load fine and show their length correctly but when I leave the tab (its in the background) for some time (enou…

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## [GroupChannelList - React UiKit - Error](https://community.sendbird.com/t/groupchannellist-react-uikit-error/10150)

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**Author:** [@Itamar\_Hagai](https://community.sendbird.com/u/Itamar_Hagai)\
**Replies:** 1\
**Last updated:** [October 28, 2024, 7:28pm UTC](https://community.sendbird.com/t/groupchannellist-react-uikit-error/10150 "2024-10-28T19:28:53Z")

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2 Questions: Is it possible to customize a UIkit component in a way I can add functionality to it for example in the GroupChannelList to be able to display also public groups or in ChannelSettings component to add a bu…

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## [The websocket connection to the server failed to establish iOS](https://community.sendbird.com/t/the-websocket-connection-to-the-server-failed-to-establish-ios/10185)

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**Author:** [@Pallavi\_Aggarwal](https://community.sendbird.com/u/Pallavi_Aggarwal)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 3:27pm UTC](https://community.sendbird.com/t/the-websocket-connection-to-the-server-failed-to-establish-ios/10185 "2024-10-14T15:27:38Z")

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\[Problem/Question\] // Detailed description of issue. I am getting The websocket connection to the server failed to establish. everytime i try to connect to sendbird sdk iOS . func connectToSendBird(onCompletion: @esca…

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## [App Crash on Lunch time](https://community.sendbird.com/t/app-crash-on-lunch-time/10090)

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**Author:** [@David\_Vardanyan](https://community.sendbird.com/u/David_Vardanyan)\
**Replies:** 4\
**Last updated:** [September 19, 2024, 10:04pm UTC](https://community.sendbird.com/t/app-crash-on-lunch-time/10090 "2024-09-19T22:04:36Z")

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\*\*\[Problem/Question\] Sendbird Uikit iOS: We are experiencing growing number or users reporting app crash on lunch. \*\* // Detailed description of issue. We see this crash logs in our Firebase Crashytics report. It sh…

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## [When my app opens first time onMessageReceived not triggering on Android. Notificaiton is not triggering](https://community.sendbird.com/t/when-my-app-opens-first-time-onmessagereceived-not-triggering-on-android-notificaiton-is-not-triggering/8453)

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**Author:** [@Mustafa\_Olkun](https://community.sendbird.com/u/Mustafa_Olkun)\
**Replies:** 1\
**Last updated:** [August 16, 2024, 11:00am UTC](https://community.sendbird.com/t/when-my-app-opens-first-time-onmessagereceived-not-triggering-on-android-notificaiton-is-not-triggering/8453 "2024-08-16T11:00:53Z")

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\[Problem/Question\] There is very interesting issue on My project. I have MainActivity and Fragment connected to Mainactivity that is called with Navigation component. I init the user to Sendbird in Fragment only once …

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## [VoiceMessageItemBody throws error](https://community.sendbird.com/t/voicemessageitembody-throws-error/7019)

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**Author:** [@deciuca](https://community.sendbird.com/u/deciuca)\
**Replies:** 2\
**Last updated:** [August 7, 2024, 4:01am UTC](https://community.sendbird.com/t/voicemessageitembody-throws-error/7019 "2024-08-07T04:01:28Z")

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\[Problem\] If a chat conversation contains a Voice Message, navigating to a different route after loading the chat throws multiple errors (at least in Vue). Error log: react-dom.development.js:22839 Uncaught TypeError:…

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## [이미지 파일 잘림 문제](https://community.sendbird.com/t/topic/9548)

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**Author:** [@sunghoon.breeding](https://community.sendbird.com/u/sunghoon.breeding)\
**Replies:** 0\
**Last updated:** [May 20, 2024, 6:28am UTC](https://community.sendbird.com/t/topic/9548 "2024-05-20T06:28:56Z")

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스크린샷 2024-05-20 오후 3.23.36 첫번째 스크린샷에 올린것처럼 이미지를 올리면 이미지가 잘립니다. 두번째 스크린샷에 노란색 형관펜으로 칠한 부분은 다 css width 100%가 들어가있습니다. @sendbird/uikit-react/GroupChannel 모듈을 쓰고 있는데 혹시 어떻게 고칠 수 있을까요?

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## [Warning: Can’t perform a React state update on an unmounted component. This is a no-op, but it indicates a memory leak in your application](https://community.sendbird.com/t/warning-can-t-perform-a-react-state-update-on-an-unmounted-component-this-is-a-no-op-but-it-indicates-a-memory-leak-in-your-application/8173)

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**Author:** [@lisalisa12332180](https://community.sendbird.com/u/lisalisa12332180)\
**Replies:** 5\
**Last updated:** [May 7, 2024, 1:28am UTC](https://community.sendbird.com/t/warning-can-t-perform-a-react-state-update-on-an-unmounted-component-this-is-a-no-op-but-it-indicates-a-memory-leak-in-your-application/8173 "2024-05-07T01:28:58Z")

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\[Problem/Question\] When I open the sendbird component, this error occurs Warning: Can't perform a React state update on an unmounted component. This is a no-op, but it indicates a memory leak in your application. To fi…

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## [Previous messages not showing when creating a channel with a user with past chat history](https://community.sendbird.com/t/previous-messages-not-showing-when-creating-a-channel-with-a-user-with-past-chat-history/9312)

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**Author:** [@landonferrier](https://community.sendbird.com/u/landonferrier)\
**Replies:** 3\
**Last updated:** [April 4, 2024, 5:35pm UTC](https://community.sendbird.com/t/previous-messages-not-showing-when-creating-a-channel-with-a-user-with-past-chat-history/9312 "2024-04-04T17:35:13Z")

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This is using v4 of the iOS SDKs. When the user goes to create a channel from the SBUGroupChannelListViewController view controller, they do not see past history on the chat once they select the recipient if there is pa…

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## [Text interpreted as link maybe too zealous when protocol is not present?](https://community.sendbird.com/t/text-interpreted-as-link-maybe-too-zealous-when-protocol-is-not-present/9326)

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**Author:** [@Sebastien\_Fournier](https://community.sendbird.com/u/Sebastien_Fournier)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 5:26pm UTC](https://community.sendbird.com/t/text-interpreted-as-link-maybe-too-zealous-when-protocol-is-not-present/9326 "2024-04-04T17:26:51Z")

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\[Problem/Question\] Any text, sent to the chat, that contains a dot followed by at least 2 chars is considered as a link, so on mouse over the text is underlined and if user clicks it opens a new page. \[UIKit Version\] …

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## [channelListQueryParams changes does not change the group channel list](https://community.sendbird.com/t/channellistqueryparams-changes-does-not-change-the-group-channel-list/9274)

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**Author:** [@Sebastien\_Fournier](https://community.sendbird.com/u/Sebastien_Fournier)\
**Replies:** 0\
**Last updated:** [March 27, 2024, 4:25pm UTC](https://community.sendbird.com/t/channellistqueryparams-changes-does-not-change-the-group-channel-list/9274 "2024-03-27T16:25:38Z")

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\[Problem/Question\] We use a custom form to apply some filters to the group channel list, for example a toggle for unreadChannelFilter. After migrating from 3.6.10 to 3.13.4, and applying https://sendbird.com/docs/chat/…

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## [\[Web React UIkit\] TypingIndicatorBubble still show when channel changed](https://community.sendbird.com/t/web-react-uikit-typingindicatorbubble-still-show-when-channel-changed/9223)

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**Author:** [@yutingkuang](https://community.sendbird.com/u/yutingkuang)\
**Replies:** 0\
**Last updated:** [March 20, 2024, 7:11am UTC](https://community.sendbird.com/t/web-react-uikit-typingindicatorbubble-still-show-when-channel-changed/9223 "2024-03-20T07:11:25Z")

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\[Problem/Question\] How to trigger: Let someone in channel typing And someone’s TypingIndicatorBubble is show And switch to another group channel without someone someone’s TypingIndicatorBubble is still show Expected: …

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## [Group Call : video current screen not showing in landscape mode](https://community.sendbird.com/t/group-call-video-current-screen-not-showing-in-landscape-mode/9189)

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**Author:** [@Bharat\_Makwana](https://community.sendbird.com/u/Bharat_Makwana)\
**Replies:** 0\
**Last updated:** [March 12, 2024, 6:59am UTC](https://community.sendbird.com/t/group-call-video-current-screen-not-showing-in-landscape-mode/9189 "2024-03-12T06:59:26Z")

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\[Problem/Question\] I have created in react sendbird group call it’s working good but issue was in mobile device if i rotate (landscape) then my current screen video will off but in other screen it will show

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## [SendbirdProvider onReconnectSuceeded GroupChannelHandler our](https://community.sendbird.com/t/sendbirdprovider-onreconnectsuceeded-groupchannelhandler-our/9101)

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**Author:** [@temp-acc](https://community.sendbird.com/u/temp-acc)\
**Replies:** 0\
**Last updated:** [February 24, 2024, 10:48am UTC](https://community.sendbird.com/t/sendbirdprovider-onreconnectsuceeded-groupchannelhandler-our/9101 "2024-02-24T10:48:26Z")

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\[Problem/Question\] There seems to be an issue with React-UI-kit implementation of SendbirdProvider and the Event handlers, that the sdk exposes. Our application has some custom logic, so we fetch the channels from our …

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## [Issue with Parsing .mov Files in Messages on React Web Application](https://community.sendbird.com/t/issue-with-parsing-mov-files-in-messages-on-react-web-application/8867)

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**Author:** [@Bloop](https://community.sendbird.com/u/Bloop)\
**Replies:** 1\
**Last updated:** [February 23, 2024, 3:36am UTC](https://community.sendbird.com/t/issue-with-parsing-mov-files-in-messages-on-react-web-application/8867 "2024-02-23T03:36:34Z")

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\[Problem/Question\] I am encountering an issue in my React web application where .mov files in messages are not being properly parsed. When attempting to load these files, they seem unable to be correctly identified or p…

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## [React UIKit Chat showing "Trying to connect..." after logging in the app](https://community.sendbird.com/t/react-uikit-chat-showing-trying-to-connect-after-logging-in-the-app/9032)

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**Author:** [@Lorena\_Mrsic](https://community.sendbird.com/u/Lorena_Mrsic)\
**Replies:** 4\
**Last updated:** [February 22, 2024, 12:47pm UTC](https://community.sendbird.com/t/react-uikit-chat-showing-trying-to-connect-after-logging-in-the-app/9032 "2024-02-22T12:47:40Z")

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\[Problem/Question\] Chat App showing “Trying to connect” after logging in the app and a user is unable to send a message: It only works after a page refresh. Everything seems to be looking fine, the status is ‘authen…

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## [Cannot import ChannelBody, ChannelHeader, or ChannelProfile](https://community.sendbird.com/t/cannot-import-channelbody-channelheader-or-channelprofile/8994)

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**Author:** [@bmusil](https://community.sendbird.com/u/bmusil)\
**Replies:** 0\
**Last updated:** [February 1, 2024, 5:07am UTC](https://community.sendbird.com/t/cannot-import-channelbody-channelheader-or-channelprofile/8994 "2024-02-01T05:07:08Z")

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\[Problem/Question\] // Detailed description of issue. In the \<MessageContent /\> component, I want to modify the props passed to children components like \<MessageProfile /\> and \<MessageBody /\> like the README v3.8.2 exam…

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