# \#webhook **URL:** https://community.sendbird.com/tag/webhook/40.md [Latest](https://community.sendbird.com/latest.md) · [Categories](https://community.sendbird.com/categories.md) · [Tags](https://community.sendbird.com/tags.md) --- ## [Sendbird webhook whitelist IPs](https://community.sendbird.com/t/sendbird-webhook-whitelist-ips/11017)
**Author:** [@hyuncho](https://community.sendbird.com/u/hyuncho)\ **Replies:** 0\ **Last updated:** [June 3, 2025, 9:23pm UTC](https://community.sendbird.com/t/sendbird-webhook-whitelist-ips/11017 "2025-06-03T21:23:25Z")
Hi, Can someone provide me the Sendbird IPs for us to whitelist them for webhook purpose? Thanks. --- ## [센드버드 webhook 수신 위해 acl에 등록할 IP대역 문의드립니다](https://community.sendbird.com/t/webhook-acl-ip/10871)
**Author:** [@joel.be](https://community.sendbird.com/u/joel.be)\ **Replies:** 0\ **Last updated:** [April 22, 2025, 5:28am UTC](https://community.sendbird.com/t/webhook-acl-ip/10871 "2025-04-22T05:28:03Z")
\[Question\] 안녕하세요, 내부 인프라를 이전하게 되어 샌드버드 webhook 수신받을 수 있도록 인바운드 규칙을 설정하고 있습니다. 접근 허용할 ip의 대역대 공유 부탁드립니다. 현재 사용중인 app\_id들은 아래와 같습니다. 감사합니다. 97CDB3EC-3CD8-4770-A82E-D6C487BA407B E1C2B1EC-2E99-4AC8-8129-EBE1BA069981 609… --- ## [웹훅 연동하고 싶습니다](https://community.sendbird.com/t/topic/10855)
**Author:** [@yeopking](https://community.sendbird.com/u/yeopking)\ **Replies:** 0\ **Last updated:** [April 9, 2025, 6:34am UTC](https://community.sendbird.com/t/topic/10855 "2025-04-09T06:34:36Z")
이미지처럼 웹훅 사용할수 없게되어져있는데 어떻게 사용할수있나요 ? --- ## [Webhook for Data Export completion notification](https://community.sendbird.com/t/webhook-for-data-export-completion-notification/10844)
**Author:** [@eudes.justino](https://community.sendbird.com/u/eudes.justino)\ **Replies:** 1\ **Last updated:** [April 1, 2025, 7:23pm UTC](https://community.sendbird.com/t/webhook-for-data-export-completion-notification/10844 "2025-04-01T19:23:21Z")
Hello, Sendbird community! Does Sendbird provide a webhook to notify when a Data Export request is completed, considering that the request creation is asynchronous? Or is polling the API the only available solution? Th… --- ## [Sendbird Webhook 이벤트 중에, 대시 보드에서 Ban 시킨 회원과 직접 나간 일반 유저를 구분할 수 있는 방법이 있을까요?!](https://community.sendbird.com/t/sendbird-webhook-ban/10243)
**Author:** [@then\_na](https://community.sendbird.com/u/then_na)\ **Replies:** 0\ **Last updated:** [October 28, 2024, 2:42am UTC](https://community.sendbird.com/t/sendbird-webhook-ban/10243 "2024-10-28T02:42:47Z")
안녕하세요. Sendbird Webhook group\_channel:leave 이벤트 받고 있는데 아래의 두 가지 케이스를 구분해서 받을 수 있는 방법이 있을까요? 일반 유저가 직접 그룹 채팅방을 나간 경우 Sendbird Dashboard에서 특정 회원을 밴 시킨 경우 --- ## [TICKET.STATUS.UPDATE webhook should include previous status](https://community.sendbird.com/t/ticket-status-update-webhook-should-include-previous-status/9795)
**Author:** [@Guy\_Guy](https://community.sendbird.com/u/Guy_Guy)\ **Replies:** 0\ **Last updated:** [July 19, 2024, 7:39am UTC](https://community.sendbird.com/t/ticket-status-update-webhook-should-include-previous-status/9795 "2024-07-19T07:39:46Z")
\[Problem/Question\] A ticket can go, for example, into PENDING status from multiple other statuses (like Closed, Active, etc…) Having the webhook event only showing current status isn’t enough. For instance- there is no… --- ## [Webhook for group\_channels:reaction\_add not working for admin or system messages](https://community.sendbird.com/t/webhook-for-group-channels-reaction-add-not-working-for-admin-or-system-messages/9582)
**Author:** [@Abhinav\_Pandey](https://community.sendbird.com/u/Abhinav_Pandey)\ **Replies:** 0\ **Last updated:** [May 27, 2024, 10:12am UTC](https://community.sendbird.com/t/webhook-for-group-channels-reaction-add-not-working-for-admin-or-system-messages/9582 "2024-05-27T10:12:36Z")
\[Problem/Question\] Webhook callback for group\_channels:reaction\_add and group\_channels:reaction\_delete is not working for admin or system messages and only working for user messages \[Reproduction Steps\] Try getting w… --- ## [Webhook menus are all disabled](https://community.sendbird.com/t/webhook-menus-are-all-disabled/9079)
**Author:** [@biz-wag](https://community.sendbird.com/u/biz-wag)\ **Replies:** 1\ **Last updated:** [February 19, 2024, 11:24pm UTC](https://community.sendbird.com/t/webhook-menus-are-all-disabled/9079 "2024-02-19T23:24:19Z")
All menus under webhook page are disabled, so I can’t set them up. How can I fix this? --- ## [Webhook ip Addresses](https://community.sendbird.com/t/webhook-ip-addresses/7842)
**Author:** [@lee.hanbin](https://community.sendbird.com/u/lee.hanbin)\ **Replies:** 2\ **Last updated:** [February 8, 2024, 10:46am UTC](https://community.sendbird.com/t/webhook-ip-addresses/7842 "2024-02-08T10:46:33Z")
I Need IP Addresses of SendBird webhook servers, cause the security settings of my project. Where can I get / or how can I get that? --- ## [Intercept and reject a message on backend](https://community.sendbird.com/t/intercept-and-reject-a-message-on-backend/8801)
**Author:** [@oscar-v0](https://community.sendbird.com/u/oscar-v0)\ **Replies:** 1\ **Last updated:** [December 28, 2023, 4:54am UTC](https://community.sendbird.com/t/intercept-and-reject-a-message-on-backend/8801 "2023-12-28T04:54:26Z")
I have an expo app that uses the javascript sdk to send/receive messages. I’m trying to intercept all messages on my backend before they are delivered to the recipient. In some cases I want to reject the message and disc… --- ## [Help with authenticating webhook signature](https://community.sendbird.com/t/help-with-authenticating-webhook-signature/989)
**Author:** [@jhnbkr](https://community.sendbird.com/u/jhnbkr)\ **Replies:** 13\ **Last updated:** [November 25, 2023, 3:35pm UTC](https://community.sendbird.com/t/help-with-authenticating-webhook-signature/989 "2023-11-25T15:35:44Z")
I am having some issues generating a signature that matches the x-sendbird-signature header of a webhook request. The webhook documentation is being used as reference. Hopefully another set of eyes can help resolve this. … --- ## [X-sendbird-signature hash Inconsistency](https://community.sendbird.com/t/x-sendbird-signature-hash-inconsistency/7560)
**Author:** [@dlgngngn](https://community.sendbird.com/u/dlgngngn)\ **Replies:** 1\ **Last updated:** [June 13, 2023, 6:25am UTC](https://community.sendbird.com/t/x-sendbird-signature-hash-inconsistency/7560 "2023-06-13T06:25:09Z")
app.post("/K7ChatAdvDev/webchatapi/webhook",(req, res) =\> { console.log("웹훅 실행!!"); console.log("req 내용!!"); console.log(req); console.log("req body 내용!!"); console.log(req.body); cons… --- ## [AI bot through webhook Timeout issue](https://community.sendbird.com/t/ai-bot-through-webhook-timeout-issue/7358)
**Author:** [@Thom\_XpH](https://community.sendbird.com/u/Thom_XpH)\ **Replies:** 0\ **Last updated:** [May 18, 2023, 8:15am UTC](https://community.sendbird.com/t/ai-bot-through-webhook-timeout-issue/7358 "2023-05-18T08:15:13Z")
I’ve connected a ChatGPT bot through a webhook. It connects fine, I can send a message and receive an answer, but when the Timeout reaches its limit after the last message it will send the Timeout Fallback message and ch… --- ## [Check webhook and logs](https://community.sendbird.com/t/check-webhook-and-logs/6973)
**Author:** [@MyLoveIsSharks](https://community.sendbird.com/u/MyLoveIsSharks)\ **Replies:** 1\ **Last updated:** [April 10, 2023, 4:26am UTC](https://community.sendbird.com/t/check-webhook-and-logs/6973 "2023-04-10T04:26:00Z")
Hello. We change webhook endpoint and I have couple questions: Where I can find sendbird request to webhook logs? How I can check webhook working in sendbird dashboard? We try to understand, why it is not working… --- ## [Cannot turn on Webhook](https://community.sendbird.com/t/cannot-turn-on-webhook/6322)
**Author:** [@meyrlan\_Suirkhanov](https://community.sendbird.com/u/meyrlan_Suirkhanov)\ **Replies:** 1\ **Last updated:** [January 10, 2023, 2:23pm UTC](https://community.sendbird.com/t/cannot-turn-on-webhook/6322 "2023-01-10T14:23:01Z")
Hey Support Team! I am a SWE at, where we build marketplace for Visa applications. I have been integrating Sendbird chat in our website for a couple of days now. Now I want to connect our frontend to Sendbird’s websock… --- ## [센드버드 webhook 등록시 허용할 센드버드 IP목록 혹은 CIDR 정보](https://community.sendbird.com/t/webhook-ip-cidr/5785)
**Author:** [@orionzz](https://community.sendbird.com/u/orionzz)\ **Replies:** 1\ **Last updated:** [October 20, 2022, 6:27am UTC](https://community.sendbird.com/t/webhook-ip-cidr/5785 "2022-10-20T06:27:20Z")
안녕하세요. 센드버드의 webhook 기능을 이용하려 하는데요, webhook을 전달하는 센드버드 서버의 IP 대역 CIDR을 알수 있을까요? 보안 설정을 위해 webhook의 IP address 목록 혹은 CIDR이 필요합니다. 감사합니다. --- ## [Webhook mention\_type is always 'users'](https://community.sendbird.com/t/webhook-mention-type-is-always-users/4821)
**Author:** [@Hristo\_Kozhuharov](https://community.sendbird.com/u/Hristo_Kozhuharov)\ **Replies:** 6\ **Last updated:** [June 22, 2022, 9:44pm UTC](https://community.sendbird.com/t/webhook-mention-type-is-always-users/4821 "2022-06-22T21:44:10Z")
When I send a message that contains channel mention to a group channel the mention\_type in group\_channel:message\_send webhook is always set to users. Am I missing something? --- ## [Chat Webhook Sendbird Signature Authentication](https://community.sendbird.com/t/chat-webhook-sendbird-signature-authentication/4907)
**Author:** [@Sam\_Kim](https://community.sendbird.com/u/Sam_Kim)\ **Replies:** 8\ **Last updated:** [June 17, 2022, 9:15pm UTC](https://community.sendbird.com/t/chat-webhook-sendbird-signature-authentication/4907 "2022-06-17T21:15:15Z")
Hello! I recently started running into issues with verifying the x-sendbird-signature in the webhook whenever the payload.message contains any emojis or characters like a single quote ' or a double ". In these cases, the… --- ## [IP Whitelist for Sendbird Webhook](https://community.sendbird.com/t/ip-whitelist-for-sendbird-webhook/4618)
**Author:** [@jh\_ml](https://community.sendbird.com/u/jh_ml)\ **Replies:** 0\ **Last updated:** [May 10, 2022, 8:18am UTC](https://community.sendbird.com/t/ip-whitelist-for-sendbird-webhook/4618 "2022-05-10T08:18:12Z")
I need to whitelist Sendbird IP addresses in my application to allow webhook triggers from Sendbird. Where can I find the Sendbird IP range? --- ## [Is webhooks available for Reactions?](https://community.sendbird.com/t/is-webhooks-available-for-reactions/1345)
**Author:** [@JinoJames](https://community.sendbird.com/u/JinoJames)\ **Replies:** 5\ **Last updated:** [March 17, 2022, 9:32pm UTC](https://community.sendbird.com/t/is-webhooks-available-for-reactions/1345 "2022-03-17T21:32:39Z")
When a user adds a reaction to a message, is there a webhook which gets triggered? --- ## [Webhook documentation incorrect?](https://community.sendbird.com/t/webhook-documentation-incorrect/4008)
**Author:** [@david](https://community.sendbird.com/u/david)\ **Replies:** 1\ **Last updated:** [February 23, 2022, 3:43am UTC](https://community.sendbird.com/t/webhook-documentation-incorrect/4008 "2022-02-23T03:43:23Z")
Hi, we’re trying to display custom messages in group channels for various actions. One of which is “{this user} changed the group name to {new group name}”. The webhook documentation for the group\_channel:changed seems … --- ## [Is it possible to configure multiple webhook endpoints?](https://community.sendbird.com/t/is-it-possible-to-configure-multiple-webhook-endpoints/2875)
**Author:** [@Sendbird](https://community.sendbird.com/u/Sendbird)\ **Replies:** 0\ **Last updated:** [August 14, 2021, 3:21pm UTC](https://community.sendbird.com/t/is-it-possible-to-configure-multiple-webhook-endpoints/2875 "2021-08-14T15:21:27Z")
Use Case When you want to automatically load data into data storage as well as to configure another client applications to look at the incoming chat/channel/user messages Answer Unfortunately, Sendbird only supports a… --- ## [Read updates in GroupChannel webhooks](https://community.sendbird.com/t/read-updates-in-groupchannel-webhooks/1728)
**Author:** [@SafiyyaBabio](https://community.sendbird.com/u/SafiyyaBabio)\ **Replies:** 1\ **Last updated:** [February 22, 2021, 1:12pm UTC](https://community.sendbird.com/t/read-updates-in-groupchannel-webhooks/1728 "2021-02-22T13:12:14Z")
What are the rules around read\_updates in the webhook group\_channels:message\_read ? I sometimes receive payloads with read\_updates filled and sometime with "read\_updates": \[ { "value": null } \] … --- ## [Webhook Signature authentication issues](https://community.sendbird.com/t/webhook-signature-authentication-issues/1311)
**Author:** [@bredelman](https://community.sendbird.com/u/bredelman)\ **Replies:** 11\ **Last updated:** [January 14, 2021, 3:08pm UTC](https://community.sendbird.com/t/webhook-signature-authentication-issues/1311 "2021-01-14T15:08:56Z")
I am trying to verify the x-sendbird-signature in a webhook request using python. I have followed the documentation as well as this post but nothing I have tried is generating the correct signature. Here is my code …