App crashes when attaching files or taking photos on custom UiKit

Sendbird Chat UIKit Android
1

My app crashes when attempting to attach files from the camera. This issue is not on every device, just the ones listed below. I have tested the same code on 4 different devices with different versions, it works fine on them all.

My android studio app does not allow me to catch device crash logs, this is because the application re-opens after a crash, so I don’t have crash logs for this event.

Information about the device where the app crashes:
Device: XiaomiRedmi Note 7 Pro (arm64-v8a)
Os: Android 10
OpenGL version: 3
Resolution: 1080x2131
Rooted/Jailbroken: no

2

Hi @manishahire,

Is there any way for you to add in a debugging flag that would allow you to capture crash logs? Given that this issue is only occurring on a specific device and not on any others you’ve tested, its imperative we get crash logs in order to understand why the crash is occurring.