Hello everyone, hope everyone fine! 
I have some users when log into dashboard got this error “Required permission validation failed”
Anyone know how to fix it ?
Thanks in advance
Hello @DanielDAlessandro, Welcome to Sendbird Communtiy.
I noticed that your organization has Dashboard members with custom roles assigned.
Can you provide a few sample dashboard users where the issue has been seen through DM?
Thank you, @DanielDAlessandro , for sharing the details with us through DM.
After checking the issue, we have a quick fix for you. To address the issue, please add a new permission Organization > General > View to the custom role.
Additionally, It is mandatory to create a moderator user and link them to the Dashboard member in order to view messages in the channels.
Uday thank you for the fast answer!
This totally works for us.
Thanks!
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