Hello everyone,
We’re excited to announce a game-changer for Sendbird AI Chatbot: the brand new Knowledge Base!
With our latest expansion, you can now easily build and manage a robust knowledge base, via Notion, Files, URLs, Google drive (in beta), allowing your chatbot to provide smart, accurate, and contextualized responses.
Train Smarter, Serve Better.
The Knowledge Base empowers you to continuously train your chatbot with accurate and relevant information specific to your business. Answer customer questions just like you. Simply feed it with your company’s knowledge - data, guidelines, processes - and watch it learn and adapt to your needs.
Multiple import options for effortless setup, get started today!
We understand your knowledge comes from diverse sources. That’s why our knowledge base offers several import options:
- Head over to Dashboard and explore Knowledge Center section [link]
- Add source and leverage multiple options to build your knowledge base
You can read more about the knowledge base expansion in the blog. We’re constantly innovating! Stay tuned for more exciting updates.
