Introducing Smart Assistant v2: Your Ultimate Hybrid Chat Solution! 🤖

We’re thrilled to introduce you to Sendbird’s Smart Assistant, version 2! — the ultimate Generative AI hybrid chatbot solution. :rocket:

Today, v2 includes GPT-4 and gives you more control over the Large Language Model (LLM) launched in v1 with features such as:

  • Suggested Replies to guide conversations and reduce user typing.
  • Scripted Answers to have the LLM provide your best answer to common questions.
  • Function Calls to retrieve 3rd party data in real time from platforms such as CRMs, CDPs, and more.

Ready to explore our new AI chatbot capabilities? Dive into our docs, tutorials, and launch blog to understand better what’s possible.