We’re thrilled to introduce you to Sendbird’s Smart Assistant, version 2! — the ultimate Generative AI hybrid chatbot solution.
Today, v2 includes GPT-4 and gives you more control over the Large Language Model (LLM) launched in v1 with features such as:
- Suggested Replies to guide conversations and reduce user typing.
- Scripted Answers to have the LLM provide your best answer to common questions.
- Function Calls to retrieve 3rd party data in real time from platforms such as CRMs, CDPs, and more.