Message reactions feature not allowing more than 20 reactions on a single message

Sendbird Chat API/SDK JavaScript
1

[Problem/Question]
I am having no issue adding reactions to a message, but once I hit 20 reactions on a single message, I am no longer able to add more.

[SDK Version]
4.5.0

[Reproduction Steps]
channel.addReaction(message, emojiKey)

[Frequency]
Always

[Current impact]
Yes

3

On 20th reaction vs <20:
channel.addReaction(message, emojiKey)
response => {“key”: null, “messageId”: 0, “operation”: null, “updatedAt”: 0, “userId”: null}
response => {“key”: “no entry”, “messageId”: MESSAGE_ID, “operation”: “add”, “updatedAt”: 1686855878048, “userId”: USER_ID}

4

Exact same issue for me, if there is a limit on the number of reactions a message can have, it should be documented please!

5

An update from sendbirds customer support, here is the response.

Reactions are limited to 20 individual reaction keys per message. This is an expected behavior of Sendbird Chat. I will raise this point to our documentation team to have this added to our docs.