MessageBackgroundSyncThread Crashing Strange

Sendbird Chat API/SDK Android
1

Problem :
I have an issue about MessageBackgroundSyncThread, showed up in our crashlytic but we not sure, whats the problem or where the code causing problem.

Screen Shot 2021-10-11 at 12.18.12
Screen Shot 2021-10-11 at 12.18.12759×166 15.4 KB

the issue is happened for 1-2 users, but if happen to user, user can get error like 5-6 times every time he opened the chat room of our apps.

and we are not have steps to reproduce the crash and we don’t have scenario of user impact to the crash

SDK Info
Sendbird Android SDK 3.0.155
Sendbird Sync Manager 1.1.29

Maybe you have some idea what is causing the crash?

Thanks

2

Hi @Dimas_Faizin,

I’m sorry for the late response.
I’ll investigate the issue and come back here.

3

Hi @hoons thanks for reply, will glad to hear about progress of the investigation, because currently issue still appear in my crashlytic

1 Like
4

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