Number of Group channels Limit per plan

Number of Group channels Limit per plan, Is there a limitation?

AND

Is there an application setting to turn off the Attachment feature ?

Hi @BCH,

Number of Group channels are limited to 2000 per users for all plans. For attachement, There is no specific flag on application setting to turn it off but you can exlcude it from implementaion to disable attachment feature.

Please let us know if you have any other questions.

Best,
Dhaval.

How many channels an application have?

Hi @BCH,

The number of Group channels is not associated with the app but with users in the app. One user in your app can be part of a max 2000 channels. Please let us know if you have any further questions.

Best,
Dhaval.

Ok… Thanks @Dhaval_Patel

  • List item

Hi @Dhaval_Patel , What is the error or exception if we try to add the one user more than 2000 channels?.

And a user means member and operators both?
Or Is it limited to member alone?
Can you please help?

Hi @BCH,

Once users joined the 2000 channels, Any further channel that they try to join will only show the state is invited. Regarding exceptions on the backend, You should get something like the attached screenshot(It’s from our JS SDK.)

Please find more information on the type of channels and its limitations here:Channel types | Chat iOS SDK | Sendbird Docs and let us know if you have any other questions.
Untitled

Best,
Dhaval.

Thanks for the information @Dhaval_Patel

Few more questions:

  1. Is this limitation (2000) applicable to operator role users also?

  2. Is this limitation (2000) varies per plan?

Hi @BCH,

The limitation of 2000 group max per user applies to all users, including operators and moderators, and it’s the same for all plans provided by SendBird. Usually, there is an end of chat flow implemented for users so that the app can manage the group limitation per user.

Can you please share some more details for your use case regarding the max channel per user? Meanwhile, if you have any other questions, please let us know.

Best,
Dhaval.