I’m working in implementing a paginated list of closed tickets. There are some users that I know for sure they have more than 10 closed tickets but when using
SBDSKTicket.getClosedList to fetch the closed tickets the
hasNext flag is always
false (like if there were no more closed tickets to load).
I used the amount of results returned to know if I have hit the last page by now by checking if
tickets.count == maxItemsPerPage. This solution will make to have to do an additional call when I hit the last page, so this is not ideal just a workaround.
Any idea why this would happen? or is it an SDK bug?