Template variables not updated when sending notification via Platform API

Sendbird Business Messaging
1

I have created a dashboard template (for my feed) with ‘name’ and ‘battery’ as variables. However, when using the code below from the server, the data I enter does not appear in my iOS app, only if I send the notification from the SendBird Dashboard. Instead of displaying the actual values, it just shows the placeholders {name} and {battery} like in the template:

[POST https://api-{application_id}.notifications.sendbird.com/v1/notifications]

const response = await axios.post(
  url,
  {
    template: {
      key: 'testing',
      variables: {
        userId: {
          'battery': battery,
          'name': name,
        },
      },
    },
    mode: 'realtime',
    targets: [userId],
  },
  {
    headers: {
      'Content-Type': 'application/json',
      'Api-Token': NOTIFICATIONS_TOKEN,
    },
  }
);

What could be the problem?

2

Hello @iulia-carl,

Welcome to the Sendbird Community.

Could you give me an exact sample payload where this didn’t work via the Platform API? You can DM me if you need.

3

Hello,

Thank you for your response. I wanted to clarify that the code snippet I shared earlier is exactly what I’m using on my Node.js server to send notifications. The code is part of a function that receives userId, battery, and name as parameters.

I use this function to send customized notifications to users, but, as I mentioned, the {name} and {battery} variables are not being replaced with their actual values in the iOS app, showing instead the placeholder text. This only happens when notifications are sent from the server, whereas if I use the SendBird Dashboard, everything works as expected.

Is there any additional configuration or a step that I might have missed in the process of integrating SendBird’s API with our Node.js server? Any suggestion or guidance would be greatly appreciated.

Thank you in advance for your help.