Unread message count is not proper

Sendbird Chat API/SDK Android
1

[Problem/Question]
On creating new user totalUnreadMessageCount value we are getting as 1205

[SDK Version]
sendbird-chat:4.2.1

[Reproduction Steps]
SendbirdChat.getTotalUnreadMessageCount((totalUnreadMessageCount, exception) → {

        });

[Frequency]
this is random issue

[Current impact]
unread message count is showing wrong.

2

Hello @Guru,

It would be good to see if you can inspect the network request being made and see if it’s actually returning 1205. If it is, the application and user_id would be super beneficial so we can investigate.

4

1205 is correct for this user.
The user is apart of 796 channels. Of those, 161 have unread messages. One channel has 260 unread messages. Others have between 1-35.

So it’s providing you the correct number.