This is third time that biling processed after deactivate my account.
should i have to send email every month?
even i can’t send a email via sendbird contact us page because i’m Inactive organization.
i’m very annoying that this happens again and again. how can i contact to sendbird billing team.
Hello,
I apologise for the inconvenience. Could you please share details of your Sendbird account?
Thanks,
Pratham Shingvi
my account name is underparlab and email is ian@underparlab.com
thanks
Hi Ian,
This is Eric from Product team. I am in charge of the dashboard/self-service experience.
I just sent you an email to help you resolve the issue.
Let me know if you haven’t received the email.
