// If problem, please fill out the below. If question, please delete. [UIKit Version]
// What version of the SDK are you using?
We were on 3.17.0, but tried to downgrade to version = 3.26.0, but it did not help.
[Reproduction Steps]
// Please provide reproduction steps and, if possible, code snippets.
[Frequency]
// How frequently is this issue occurring?
no exact numbers but very frequently, almost all users.
[Current impact]
// How is this currently impacting your implementation?
Majority of the users are experiencing this issue which negatively affect on our company.
To clarify, you were on 3.17.0 and tried upgrading to 3.26.0, but the update didn’t work, and you still saw the same crash.
What is the Chat SDK version installed in your project? An internal issue was fixed in iOS Chat SDK version 4.21.2 (currently, we are on version 4.21.3). Could you check your Chat SDK version and try to update it to the latest Chat SDK and UIKit versions (the latest UIKit version is 3.27.2)?
thanks for the response. while we are working on upgrade to the latest version. I wanted to add extra details on the crash report to make sure we are on the same page and referring to the same issue. Please see attached screenshot from Xcode for more details.
Basically it’s swift runtime failure of required ranges:
