Billing standard of translating messages

Usage & Pricing & Billing
1

There are two ways to translate messages

  • Auto-translate messages
  • Translate messages on-demand

What is the billing standard according to the two cases?

For example, in an open channel, there is a chat “I love birds!” 13-character chat.
As a Translate messages on-demand method, a user requests a translation of the Korean and Japanese.
And another user asked for a translation in German
In this case How many characters were used in the Monthly Quota?

2

Hello @msPark

Welcome to the Sendbird community.

Do you mind referring to this FAQ which describes about [Usage calculation] Translation tools: [Usage calculation] Translation tools

Additionally, you can check the same from your Sendbird dashboard by navigating to Settings → Features → Translation.

You can also reach out to your Account Owner if you have some billing questions.

Let me know if this helps.