Data export stuck in "scheduled" state for way too long

Hi, I have scheduled some data exports for failed webhook about a week ago and they are still in the scheduled status; The volume of data to be exported is quite huge (around 1GB+), but they have been stuck in the “scheduled” state and I’ve successfully scheduled and retrieved similarly sized files before.

Hello @Pangpangguy,

It looks like you’re an active customer with a support plan and as such, its best for you to create a ticket in the Dashboard so our Support team can assist you. That being said, we’re taking a look at whats going on.

Thanks for the feedback, opened a ticket as well.