Freshly created Session Token gets revoked

Sendbird Chat API/SDK Android
1

Hello,
I’ve been facing an issue regarding connecting an user to SendBird SDK, on Android, checked on both versions 4.2.1 and the latest 4.13.0.

With a freshly minted Session Token, when trying to connect the user, I get an error stating that "This session token has been revoked."SendbirdException{code=400310, message=This session token has been revoked.}

Full stacktrace:

 This session token has been revoked.
  SendbirdException{code=400310, message=This session token has been revoked.}
  at com.sendbird.android.internal.network.commands.ws.LogiEventCommand$Companion.parse(LogiEventCommand.kt:52)
at com.sendbird.android.internal.network.commands.CommandFactoryImpl.parseWebSocketEventCommand(CommandParser.kt:21)
at com.sendbird.android.internal.network.client.CommandRouter.onMessage(CommandRouter.kt:71)
at com.sendbird.android.internal.network.ws.WebSocketClientImpl$dispatchOnMessage$1$1.invoke(WebSocketClientImpl.kt:227)
at com.sendbird.android.internal.network.ws.WebSocketClientImpl$dispatchOnMessage$1$1.invoke(WebSocketClientImpl.kt:227)
at com.sendbird.android.internal.Broadcaster.broadcast$sendbird_release(Broadcaster.kt:48)
at com.sendbird.android.internal.network.ws.WebSocketClientImpl.dispatchOnMessage$lambda-2(WebSocketClientImpl.kt:227)
at com.sendbird.android.internal.network.ws.WebSocketClientImpl.$r8$lambda$63MRiLMy3AHTzW7BnZCbM9SfTu0(Unknown Source:0)
at com.sendbird.android.internal.network.ws.WebSocketClientImpl$$ExternalSyntheticLambda0.run(Unknown Source:4)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
at java.lang.Thread.run(Thread.java:1012)

The UiKit version is 3.3.2

I am 100% sure that the session token is not revoked, since I also have an iOS app that accepts the same session token on the same account. The token I am sending is matching the right userId.

Could you help me out on this one?

Thank you,
Alex

1 Like
2

Hi @AlexAS,

Welcome to the Sendbird Community. I see you’re part of an organization that has a paid support plan. For this reason, I recommend creating a support ticket via the Sendbird Dashboard as you’ll be able to get a more promptly response from our support team there.

Thanks!

1 Like