I have seen that some time one of the participant is seeing particular one participant black in the Group call, while all other participants are able to see video from that particular participant but its black screen for one participant.
Please let me know what to do to handle this
Hi @ajay_bhimani,
My apologize for the late response.
I just want to confirm the situation. While other participants are seeing participant A, a participant is seeing the black screen for the participant A. Is this correct? If so, we need to check the timing of setting the VideoView to the SDK. If it was done correctly, I think we need to debug this issue on the SDK side.
Thanks
Yes that is correct. That’s exactly what is happening
