Hi Sendbird community people!
I am Eric Kim, a product manager at Sendbird whose mission is to provide users with the best-class dashboard/self-service experience. As a first step, I wanted to start by meeting users like you and hearing about your pain points, struggles, and challenges. 
If you are interested in sharing any frustration or anger while using the Sendbird dashboard, please use the link below to book a virtual zoom meeting. Sendbird - User Interview (30 minutes) - Eric Kim 
I would love to hear them and share tips and tricks to help you fully utilize the Sendbird dashboard.
Also, I will try to share some helpful guides here in the community so that you can onboard quicker and smoother. Some content might get outdated as we have multiple product teams working hard to release new features, but we will try to keep it most up-to-date. And please tag me for notifying me for outdated content so that we can try to update it 
Fly with sendbird! 
