How to obtain a VAT-compliant invoice from Sendbird (non-EU) for Polish tax purposes?

Usage & Pricing & Billing
1

Hello Sendbird Team,

We are a company based in Poland (EU) using Sendbird on a paid plan. Under Polish VAT law, invoices from non-EU suppliers for B2B services must include:

  • Buyer’s full legal name, address, and EU or Polish Tax ID

Could you please advise:

  • Is it possible to add our NIP and billing address to Sendbird invoices?
  • Where in the Dashboard can we update billing/tax details?
  • If not supported via Dashboard, is there a process to request a corrected invoice meeting Polish requirements?

Thank you.