Messages are marked as read even though user has not viewed them

1

Hey there,

I am using React Native UI Kit. I have a Group Channel List Fragment, on my Channel List Screen. Users can see they have unread messages from other users. This behaves as normal.

But when a user presses through to a Group Chat, and then goes back to the Channel List Screen, new messages will consistently be marked as read, even though the user is not viewing the chat anymore. Even if the user is viewing a completely different chat or is in a completely different part of the app.

I’m just using GroupChannelListFragment and GroupChannelFragment with default settings. Pressing back on the GroupChannel is just React Navigation goBack()

Please help!

2

Hello @Joe266 ,

Could you please share me the below details :
→ Please share the current version(SDK/UIKIt) that you are using.
→ Please DM me the app id, user ids , channel url and the timestamp when you faced this issue do that I can check the logs.