Terminating app due to uncaught exception 'Sendbird Exception', reason: 'Database error

Sendbird Chat UIKit iOS
,
1

My application is crashing while showing the SBUOpenChannelViewController. Please find the crash log.

pod 'SendBirdUIKit', '2.1.10'

Use the following code to load the channel view

        let channelVC = SBUOpenChannelViewController(channelUrl: channelUrl,
                                                     messageListParams: messageListParams)
        self.navigationController?.pushViewController(channelVC, animated: true)

Router[13304:280845] *** Terminating app due to uncaught exception ‘Sendbird Exception’, reason: ‘Database error.’
*** First throw call stack:
(
0 CoreFoundation 0x00007fff20421af6 __exceptionPreprocess + 242
1 libobjc.A.dylib 0x00007fff20177e78 objc_exception_throw + 48
2 SendBirdSDK 0x00000001075d1b10 +[SBDMessageDatabase insertOrReplaceWithMessages:] + 512
3 SendBirdSDK 0x00000001075f9311 -[SBDMessageDataSource upsertMessages:] + 67
4 SendBirdSDK 0x000000010761843a __66-[SBDBaseChannel getMessagesByTimestamp:params:completionHandler:]_block_invoke_2 + 676
5 SendBirdSDK 0x000000010768a4ae __67-[SBDHTTPClient runRequestWithSharedSession:uri:completionHandler:]_block_invoke + 1393
6 CFNetwork 0x00007fff2351b6ca CFNetwork + 34506
7 CFNetwork 0x00007fff2352f992 _CFHTTPMessageSetResponseProxyURL + 17344
8 libdispatch.dylib 0x0000000107a9b7ec _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x0000000107a9c9c8 _dispatch_client_callout + 8
10 libdispatch.dylib 0x0000000107aa3296 _dispatch_lane_serial_drain + 796
11 libdispatch.dylib 0x0000000107aa3f9d _dispatch_lane_invoke + 493
12 libdispatch.dylib 0x0000000107aafde2 _dispatch_workloop_worker_thread + 882
13 libsystem_pthread.dylib 0x00007fff61163a3d _pthread_wqthread + 290
14 libsystem_pthread.dylib 0x00007fff61162b77 start_wqthread + 15
)
libc++abi.dylib: terminating with uncaught exception of type NSException
*** Terminating app due to uncaught exception ‘Sendbird Exception’, reason: ‘Database error.’
terminating with uncaught exception of type NSException
CoreSimulator 732.18.6 - Device: iPhone 11 (1790CBC8-1F9E-400A-A009-02CD1CE39C98) - Runtime: iOS 14.4 (18D46) - DeviceType: iPhone 11

Any suggestion or fix appreciated, Thanks

2

i have same problem.

3

I can’t do it now.
please check the issue as soon as possible.

4 
Will attempt to recover by breaking constraint 
<NSLayoutConstraint:0x2802632f0 UIStackView:0x1221360d0.width == 0   (active)>

Make a symbolic breakpoint at UIViewAlertForUnsatisfiableConstraints to catch this in the debugger.
The methods in the UIConstraintBasedLayoutDebugging category on UIView listed in <UIKitCore/UIView.h> may also be helpful.
2021-07-12 14:54:09.427950+0900 iphone[54156:8730834] [LayoutConstraints] Unable to simultaneously satisfy constraints.
	Probably at least one of the constraints in the following list is one you don't want. 
	Try this: 
		(1) look at each constraint and try to figure out which you don't expect; 
		(2) find the code that added the unwanted constraint or constraints and fix it. 
(
    "<NSLayoutConstraint:0x280263a70 UIView:0x1221357a0.width == 0   (active)>",
    "<NSLayoutConstraint:0x2802630c0 UIStackView:0x1115cbb90.leading == UILayoutGuide:0x281807720'UIViewSafeAreaLayoutGuide'.leading + 20   (active)>",
    "<NSLayoutConstraint:0x280263160 UIStackView:0x1115cbb90.trailing == UILayoutGuide:0x281807720'UIViewSafeAreaLayoutGuide'.trailing - 16   (active)>",
    "<NSLayoutConstraint:0x28026e990 H:|-(0)-[SendBirdUIKit.SBUMessageInputView:0x122118260](LTR)   (active, names: '|':UIView:0x122130a30 )>",
    "<NSLayoutConstraint:0x28026e9e0 SendBirdUIKit.SBUMessageInputView:0x122118260.right == UIView:0x122130a30.right   (active)>",
    "<NSLayoutConstraint:0x280296a30 'UISV-alignment' UIView:0x122134ee0.leading == UIView:0x1221357a0.leading   (active)>",
    "<NSLayoutConstraint:0x280296b20 'UISV-alignment' UIView:0x122134ee0.trailing == UIView:0x1221357a0.trailing   (active)>",
    "<NSLayoutConstraint:0x2802968a0 'UISV-canvas-connection' UIStackView:0x1115cbb90.leading == UIView:0x122134ee0.leading   (active)>",
    "<NSLayoutConstraint:0x2802968f0 'UISV-canvas-connection' H:[UIView:0x122134ee0]-(0)-|   (active, names: '|':UIStackView:0x1115cbb90 )>",
    "<NSLayoutConstraint:0x280296d00 'UIView-Encapsulated-Layout-Width' UIView:0x122130a30.width == 414   (active)>",
    "<NSLayoutConstraint:0x280262fd0 'UIViewSafeAreaLayoutGuide-left' H:|-(0)-[UILayoutGuide:0x281807720'UIViewSafeAreaLayoutGuide'](LTR)   (active, names: '|':SendBirdUIKit.SBUMessageInputView:0x122118260 )>",
    "<NSLayoutConstraint:0x280263070 'UIViewSafeAreaLayoutGuide-right' H:[UILayoutGuide:0x281807720'UIViewSafeAreaLayoutGuide']-(0)-|(LTR)   (active, names: '|':SendBirdUIKit.SBUMessageInputView:0x122118260 )>"
)

Will attempt to recover by breaking constraint 
<NSLayoutConstraint:0x280263a70 UIView:0x1221357a0.width == 0   (active)>

Make a symbolic breakpoint at UIViewAlertForUnsatisfiableConstraints to catch this in the debugger.
The methods in the UIConstraintBasedLayoutDebugging category on UIView listed in <UIKitCore/UIView.h> may also be helpful.
2021-07-12 14:54:09.449105+0900 iphone[54156:8730834] Sentry - debug:: currentOrientation is unknown.
2021-07-12 14:54:09.552626+0900 iphone[54156:8731032] *** Terminating app due to uncaught exception 'Sendbird Exception', reason: 'Database error.'
*** First throw call stack:
(0x187fff298 0x19bd59480 0x107dc7a44 0x107ded838 0x107e0bf34 0x107e7d070 0x10513d660 0x10513d660 0x1885faac4 0x18860b584 0x187c362b0 0x187c37298 0x187bdfa40 0x187be0548 0x187be9fac 0x1d05255bc 0x1d052886c)
libc++abi: terminating with uncaught exception of type NSException
Signal: SIGABRT (signal SIGABRT)

please help me…

5 
  pod 'SendBirdSDK', '3.0.224'
  pod 'SendBirdUIKit', '2.1.7'

it works

but lastest release has bug…

6

I’m experiencing this issue as well, after following the quickstart documentation. Send first message | UIKit iOS SDK | Sendbird Docs

The crash occurs as soon as I try to send a message in a chat.

I tried downgrading to an older SendBirdUIKit version but unfortunately still experiencing this issue.

Not sure what I might have done wrong in between installing the SDK and attempting to send the first message, it does seem like a bug on Sendbird’s end.

7

@SubinsJose, @Kangsik_Choi, @jin, @adam_t
We are fixing this issue and will update it as soon as possible. :pray:
Please use SendBirdSDK 3.0.226 version until we release a new version.

8

I also have same error exception but only in some devices.
Is this issue the same?
Below is the error stack from Crashlytics.
Fatal Exception: Sendbird Exception
0 CoreFoundation 0x195f8b298 __exceptionPreprocess
1 libobjc.A.dylib 0x1a9ce5480 objc_exception_throw
2 SendBirdSDK 0x10461b0b8 (Missing)
3 SendBirdSDK 0x1046b5940 (Missing)
4 SendBirdSDK 0x1046b3b20 (Missing)
5 SendBirdSDK 0x1046afeac (Missing)
6 SendBirdSDK 0x1046073ac (Missing)
7 SendBirdSDK 0x104699344 (Missing)
8 SendBirdSDK 0x1046243ec (Missing)
9 libdispatch.dylib 0x195bc22b0 _dispatch_call_block_and_release
10 libdispatch.dylib 0x195bc3298 _dispatch_client_callout
11 libdispatch.dylib 0x195b6ba40 _dispatch_lane_serial_drain$VARIANT$mp
12 libdispatch.dylib 0x195b6c518 _dispatch_lane_invoke$VARIANT$mp
13 libdispatch.dylib 0x195b75fac _dispatch_workloop_worker_thread
14 libsystem_pthread.dylib 0x1de3d95bc _pthread_wqthread
15 libsystem_pthread.dylib 0x1de3dc86c start_wqthread

Currently i am trying to update the pod version like @Kangsik_Choi suggested using SendBirdUIKit 2.1.7 and SendBirdSDK 3.0.226 as @Tez suggested. I will update the result when it’s tested.

Update : After updating as suggested the it’s fixed.

9

@SubinsJose, @Kangsik_Choi, @jin, @adam_t, @Kevin_Lee

We have released the hotfix version.
Please update version to SendBirdSDK 3.0.228, or execute $pod update on your terminal.

10

@Tez Thanks for the quick fix, will check and update.

1 Like
11

No longer crashing for me - thanks very much @Tez

1 Like