Hello @Namrata_Jain, and welcome to the Sendbird community.
Please provide your JavaScript code showing how you update the message and your API request/body. The 400404 error from the platform API means that the request URL is not correct.
For the platform api:
sending put request to endpoint:
using postman https://api-F53DF97C-E104-4603-A396-8FC7DB7BB37A.sendbird.com/v3/:channel_type/:channel_url/messages/:message_id
params are as follows:
channel_type - group
channel_url - sendbird_group_channel_60481280_6972eca92227288ede66684cd91678efc1b37dde
message_id - 718626191
Please check the url field in this error message for your Axios. You are returning undefined/sendbird_group_channel_60481280_6972eca92227288ede66684cd91678efc1b37ddel when it should be group_channels. You should print ticket?.channel?.channel_type to the console to validate that you are receiving the correct value (should be group_channels).