User Event "on Total Unread Message Count Updated" doesnt work or do anything?

I don’t understand, I’ve tried many different ways of setting this up, I inspected my sendbird instance, the handler is defined and there.

I never receive anything from this handler

I handle all of my events like this and they work fine with every other event type so I don’t understand whats wrong

Just for clarity. I am marking messages as read inside of a channel, connecting to sendbird and calling “startUserEventListener()” after sendbird connection

@SamKK Hi.

Thanks for your question. It is likely this service needs to be turn on for you application from Sendbird’s side. Please can you direct message me your application_ids where you need the event service to be working.