Video call never connects when I call from my web server to my Android application, phone 1 to phone 2

My team and I are in Colombia, and so we are testing a demo of your company, which the notification banner arrives and I answer the call. But it never connects with another user as the call never joins.

The server I am connected to is the one in North Virginia, no but I am using your demo, then we will send images which are from the computer and an android phone

Hello @zamleo , can you please DM me your APP_ID, and we will investigate your issue.

This is in order to send you my APP_ID, so that I can further investigate the problem, the APP_ID that sendbird shared with me for testing is 2A899CDA-3264-4FAC-84DF-79AE7598A437, I would like to have your service since it is effective for what I want to implement.

have a happy day.

This is in order to send you my APP_ID, so that I can further investigate the problem, the APP_ID that sendbird shared with me for testing is 2A899CDA-3264-4FAC-84DF-79AE7598A437, I would like to have your service since it is effective for what I want to implement.

have a happy day.