Hi @Sendbird
I’m just testing this today on my store. There is lots I like already. One problem, however, which is a dealbreaker, is that the bot is returning product suggestions that are not available in the requested size.
After looking at the logs, I suspect this is because the shopify “Knowledge Base” isn’t surfacing size availability, only size options. So therefore, if a product has a size variant “Small”, but is sold out in “Small”, it shouldn’t be recommended to a customer asking for something available in size small.
How can I add size availability to the shopify knowledgebase?
